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RE: What's worse than no data? !



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Yes, very similar problems which have not been resolved and apparently
little chance that they ever will be. Also, Equis insists it is not their
problem while Telescan alludes otherwise or that it is bad files, bad phone
connection, blah, blah, etc, etc.  Anything but a problem on their end. And
the lying SOB's tell me that I'm the only one that has a problem....

As for rebuilding the offending data you can forget that.  I went through,
for a third time, and rebuilt another 140 equities that were being skipped.
That means that all the files I have have been redone and that's a lot of
slave labor that didn't do a bit of good. Same crap tonight. I have also
deleted and re-installed Metastock twice so don't let them give you that
line either. They provide really lousy service and tomorrow if I can talk to
someone in authority they can color me gone.  I've put up with their BS far
too long for what it costs... You're fortunate to have only had the problem
for a week.. so don't let it go on for very long because you'll really be
irate if it goes on for as I've put up with it...

Allen

> -----Original Message-----
> From: owner-metastock@xxxxxxxxxxxxx
> [mailto:owner-metastock@xxxxxxxxxxxxx]On Behalf Of
> Johnonetoo@xxxxxxxxxxxxxxxx
> Sent: Thursday, October 15, 1998 12:27 AM
> To: metastock@xxxxxxxxxxxxx
> Subject: What's worse than no data? !
>
>
> Just a quick note to see if anybody else has been experiencing the bad
> data from Telescan like I have for almost a week. Several stocks and
> indices as well as whole folders have the decimal point "shifted" so
> that as an example the dow might read as a 760. Telescan says "there's
> something wrong with one of the servers and we don't know which". The
> suggestion they made was to delete all the offending data, turn off the
> copmuter to shut down the power to the modem then re-download. This has
> been going on for days, amazing how the people over there all seem so
> brain dead. Anybody else having the same errors? What's worse than not
> getting your data? How about getting crap and then having to delete it
> all before trying again the next day.
>
> Are there any equity/fund/index data vendors without all the problems?
> Last time I saw angry posts it was aimed at Reuters, hell, they were my
> alternative if the Telescan crap continued.
>
> ... John
>
> ps: I havn't had any bad trades, I'm angry at Telescan incompetance.
>