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John,
I sure remember all the angry posts aimed at Reuters, but to be honest I've
had them since spring of this year and can count on one hand the times I've
had the ID800 problem. And those times all were way before anything was
mentioned on this list.
I really think they're a good company that just got overwhelmed by a growing
customer base. They must have taken corrective action for the problem as we
arent seeing any more posts about it and I've personally gotten two letters
of apology from the company about the bad service and I didn't even
complain.
I've had to put up with bad data from every realtime data vendor and eod
vendor I've ever had. Except Reuters. I've never seen anything out of the
ordinary on any chart I've ever looked at with their data. Of course now
that I've shot my mouth off it'll all go to hell, but that's my 2 cents
anyway.
I guess if I were you I'd give them a try.
Cheers,
Bill N.
Milwaukee, WI USA
-----Original Message-----
From: Johnonetoo@xxxxxxxxxxxxxxxx <Johnonetoo@xxxxxxxxxxxxxxxx>
To: metastock@xxxxxxxxxxxxx <metastock@xxxxxxxxxxxxx>
Date: Wednesday, October 14, 1998 11:37 PM
Subject: What's worse than no data? !
>Just a quick note to see if anybody else has been experiencing the bad
>data from Telescan like I have for almost a week. Several stocks and
>indices as well as whole folders have the decimal point "shifted" so
>that as an example the dow might read as a 760. Telescan says "there's
>something wrong with one of the servers and we don't know which". The
>suggestion they made was to delete all the offending data, turn off the
>copmuter to shut down the power to the modem then re-download. This has
>been going on for days, amazing how the people over there all seem so
>brain dead. Anybody else having the same errors? What's worse than not
>getting your data? How about getting crap and then having to delete it
>all before trying again the next day.
>
>Are there any equity/fund/index data vendors without all the problems?
>Last time I saw angry posts it was aimed at Reuters, hell, they were my
>alternative if the Telescan crap continued.
>
>... John
>
>ps: I havn't had any bad trades, I'm angry at Telescan incompetance.
>
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