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Oh well now I see. I wasn't paying attention to the feed or the email
I guess. Hell yes lets raise hell about this. We never used to get
these losses. What has changed? Why are they starting to act like
Omega. I'm going to email them right now and call them later on. I
pay them thousands a year for many years now. They will just have to
make good on lost data with some kind of download system.
Everyone really needs to get on them about this.
Mark Brown where are you? Lets get with it.
Best regards,
Jimmy Snowden
mailto:jhsnowden@xxxxxxx
Friday, August 8, 2003, 10:05:45 AM, you wrote:
B> Velocity is the new box. The problem dtn had this morning was with their
B> uplink, weather related. Checking w.weather.com shows storms there and
B> again next week. Having the new receiver and larger dish doesn't help if it
B> is an uplink problem, obviously, does help on the downlink for sure.
B> bobr
B> ----- Original Message -----
B> From: "Jimmy Snowden" <jhsnowden@xxxxxxx>
B> To: <Omega-list@xxxxxxxxxx>; "John Blucar" <blucar@xxxxxxxxxxxxxxxx>
B> Sent: Friday, August 08, 2003 7:54 AM
B> Subject: Re: Worthless DTN data feed
>> John,
>>
>> When you say velocity boxes I guess that is the old one on the smaller
>> dish. The 8080 box on the 1 meter dish satellite GE1 seems to work
>> 24/7 for me but then Texas never has bad weather. However when it
>> does I rarely have a drop out and if it does it is for a minute or two
>> not really much loss. In fact it takes a serious storm in just the
>> right direction to stop the signal. Serious in these parts is just
>> less than a twister. I would check with them to see if a change to
>> the 8080 would help you.
>>
>> As to historical data I really wish that was available. Like most
>> sooner or later I screw something up and crash the GS or computer or
>> just do something so stupid I wont mention it on the list.
>>
>>
>> Best regards,
>> Jimmy Snowden
>> mailto:jhsnowden@xxxxxxx
>>
>>
>> Friday, August 8, 2003, 9:46:05 AM, you wrote:
>>
>> JB> DTN users realize this is the 2nd time in 10 days or less that DTN
B> systems have failed to deliver data.
>>
>> JB> Same problem as last time --- DTN's ONLY uplink for velocity boxes is
B> in North Carolina --- storm weather.
>>
>> JB> You would think by now these idiots would like "GET THE MESSAGE" they
B> should have redundant uplinks in say a desert area where storms rarely
B> occur ---- if they gave a damn at all about keeping
>> JB> customers.
>>
>> JB> In the very least I argued with their tech support that they have the
B> data SOMEWHERE in their system --- whether or not it's on Ed Lenz's TS5 box
B> sitting right next to him at DTN tech support ---
>> JB> and in the VERY least if they give a shit at all about their
B> Tradestation customers they should spend like 10 minutes exporting 5 or 10
B> symbols of tick data for each of futures and indices for
>> JB> the day in question to a DTN website for Tradestation users to
B> download at night ---
>>
>>
>> JB> but NO, they techs want to argue that Tradestation should have made
B> their software (or offered patches) so that it will auto update from a
B> server --- it ain't their problem . . . even if they
>> JB> admit DTN datafeed is DOWN
>>
>> JB> Nothing is going to change unless ALL DTN TS users call and complain
B> in unison --- TODAY.
>>
>>
>> JB> Assholes.
>>
>>
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