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DTN users realize this is the 2nd time in 10 days or less that DTN systems have failed to deliver data.
Same problem as last time --- DTN's ONLY uplink for velocity boxes is in North Carolina --- storm weather.
You would think by now these idiots would like "GET THE MESSAGE" they should have redundant uplinks in say a desert area where storms rarely occur ---- if they gave a damn at all about keeping customers.
In the very least I argued with their tech support that they have the data SOMEWHERE in their system --- whether or not it's on Ed Lenz's TS5 box sitting right next to him at DTN tech support --- and in the VERY least if they give a shit at all about their Tradestation customers they should spend like 10 minutes exporting 5 or 10 symbols of tick data for each of futures and indices for the day in question to a DTN website for Tradestation users to download at night ---
but NO, they techs want to argue that Tradestation should have made their software (or offered patches) so that it will auto update from a server --- it ain't their problem . . . even if they admit DTN datafeed is DOWN
Nothing is going to change unless ALL DTN TS users call and complain in unison --- TODAY.
Assholes.
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