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I went around with tech support at DTN this morning as well. They keep
saying "not a DTN problem." After years of steady, reliable service, DTN is
rapidly going down hill. The very least they could do is send a message
that their stupid relay has gone down again. Instead, they just blow us off
and leave us to discover it for ourselves. I asked the techie why all of a
sudden rain in No Carolina is a problem, he just says, "it's not a DTN
problem."
While I was on the phone I asked him again about the four decimal places
messing up Chameleon's quote pages, he says "the Nasdaq did it, it's not a
DTN problem." I suppose if we all change data providers, that won't be a
DTN problem either. Actually, since they hate TS anyway, it probably won't
be a problem for them. Another company that has learned not to care. Where
have we seen that before?
He also said that Chameleon has been dropped and will be replaced by a new
app in the next few weeks. I can hardly wait.
>>DTN users realize this is the 2nd time in 10 days or less that DTN systems have failed to deliver data.
>>
>>Same problem as last time --- DTN's ONLY uplink for velocity boxes is in North Carolina --- storm weather.
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