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Hello Ribau,
It almost sounds like TT (omega) has taken over the company and put
their standard operating procedures into place there too.. :)
Friday, August 8, 2003, 10:27:02 AM, you wrote:
rpn> I went around with tech support at DTN this morning as well. They keep
rpn> saying "not a DTN problem." After years of steady, reliable service, DTN is
rpn> rapidly going down hill. The very least they could do is send a message
rpn> that their stupid relay has gone down again. Instead, they just blow us off
rpn> and leave us to discover it for ourselves. I asked the techie why all of a
rpn> sudden rain in No Carolina is a problem, he just says, "it's not a DTN
rpn> problem."
rpn> While I was on the phone I asked him again about the four decimal places
rpn> messing up Chameleon's quote pages, he says "the Nasdaq did it, it's not a
rpn> DTN problem." I suppose if we all change data providers, that won't be a
rpn> DTN problem either. Actually, since they hate TS anyway, it probably won't
rpn> be a problem for them. Another company that has learned not to care. Where
rpn> have we seen that before?
rpn> He also said that Chameleon has been dropped and will be replaced by a new
rpn> app in the next few weeks. I can hardly wait.
>>>DTN users realize this is the 2nd time in 10 days or less that DTN systems have failed to deliver data.
>>>
>>>Same problem as last time --- DTN's ONLY uplink for velocity boxes is in North Carolina --- storm weather.
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