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RE: [amibroker] Anyone else with slow eSignal?

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I have to keep doing a “force backfill”, and / or shutting down the data manager and starting it again.  I thought it was just me.

 

Larry M Powell

 

 

From: amibroker@xxxxxxxxxxxxxxx [mailto:amibroker@xxxxxxxxxxxxxxx] On Behalf Of Gordon Rose
Sent: Thursday, February 05, 2009 6:43 PM
To: amibroker@xxxxxxxxxxxxxxx
Subject: Re: [amibroker] Anyone else with slow eSignal?

 

Hi Tomasz,

 

Thanks. I will try this.

 

I did some detailed troubleshooting by uninstalling eSignal 10.2 and installing 10.3. Same problem. Then I uninstalled 10.3 and went back to 8.0R2 (from 2006 -- poked around my downloads). Interesting, this version is fine. I did this testing on two separate machines with identical results on both.

 

I will try the data manager you sent with 10.2 and see what the results are.

 

Side note -- I believe you've weighed in on ZenFire -- any changes in your plans to add or not add support?

 

Regards,

 

Gordon

----- Original Message -----

Sent: Tuesday, February 03, 2009 6:50 PM

Subject: Re: [amibroker] Anyone else with slow eSignal?

 

Hello,

 

You may try using this Data manager version:

and see if it helps.


Best regards,
Tomasz Janeczko
amibroker.com

----- Original Message -----

From: Gordon Rose

Sent: Tuesday, February 03, 2009 4:02 PM

Subject: Re: [amibroker] Anyone else with slow eSignal?

 

Hi,

 

I meant to add that I'm running AB 5.2.0, eSignal plugin 1.9, and eSignal 10.20 (build 396) (I've heard there are issues with 10.3, sticking with 10.2 for the time being). OS is XP SP3 and machine has 4GB RAM and a dual-core CPU.

 

Regards,

 

Gordon

----- Original Message -----

From: Gordon Rose

Sent: Tuesday, February 03, 2009 9:53 AM

Subject: [amibroker] Anyone else with slow eSignal?

 

Hi,

 

Recently I noticed that the eSignal plug-in was losing ticks. Sometimes the chart stopped updating altogether. eSignal itself flies along along, so that hasn't been the issue. I emailed support, and the response was essentially that that shouldn't be happening. Since then, I used the faq to make sure my charts were updating sub-0.1 second and that I had the latest plugin version. I also went so far as to temporarily uninstall my anti-vius and -spyware software. No luck. I emailed again, but no response this time. (I usually get an excellent response from support, hopefully my response email just got lost somehow).

 

Today I tried it on a different machine -- same chart, etc. and unfortunately, same result. There are clearly many missing ticks, and the chart has stopped updating completely a couple of times. If I force backfill, it fills in the missing ticks and volume, but the problem doesn't go away.

 

Since I've tried it on two computers now with identical results, I'm wondering:

 

a) has anyone else seen this?

b) does anyone have any ideas for troubleshooting thoughts that might help get at the root cause?

 

Thanks for any thoughts anyone might have.

 

Regards,

 

Gordon



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