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Re: DialData



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Girish,

I've been experiencing similar problems but I don't think that DD is
responsible for most of it.  I've noted that whenever I have problems
connecting to DD, my ICQ doesn't connect and my home page (my.yahoo.com)
either won't load, issues a DNS not found message, or is extremely
slow.  In fact, I experienced this this morning on my first connection. 
Last night, the same condtions were in effect and I couldn't connect to
DD until those problems cleared up, then my connection to DD worked
properly.  More than likely, the problem with DD is the segment of the
internet that they are on.  This does happen and much more frequently
lately.

Norm Cabana

Girish Patel, M.D. wrote:
> 
> Dear Sir:
> 
> This is to report a serious trouble with downloading the data from
> DialData for the last week or so.. Every day, I have experienced serious
> difficulty logging on to the site from  TS downloader.  It takes several
> attempts to log on.  Today, for example, I hve not been able to log on
> or download the data until now, after trying for over two hours.  It
> becomes expensive, with the ISDN line.
> 
> Further, on Feb.2, 1998, when I was finally able to download the data, a
> large number of charts had corrupt data.
> 
> I subscribe to RealTrader's forum, and for the last week or so, there
> has been extensive discussion about poor service by DialData.  There are
> many TS users on this forum, who are extremely unhappy with DialData
> service.
> 
> Only reason I use that service is because there is seamless integration
> of data with Omega Research historical CD.  You must act to improve the
> services by DialData, because you are a major provider of their data to
> users like me.
> 
> I will appreciate if you can help improve the situation immediately.
> 
> Sincerely:
> 
> Girish Patel, M.D.
> 
>   ------------------------------------------------------------------------
> 
>   Girish Patel, M.D. <girish@xxxxxxxxxxx>
> 
>   Girish Patel, M.D.
>     <girish@xxxxxxxxxxx>
>     Netscape Conference Address
>     Netscape Conference DLS Server
>   Additional Information:
>   Last Name  Patel, M.D.
>   First Name Girish
>   Version    2.1




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