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RT''s:
This was a message I sent to Omega Research quality control department, to
complaint about DD troubles. I copied the message to RT's. Please do not get
confused.
Girish Patel
Girish Patel, M.D. wrote:
> Dear Sir:
>
> This is to report a serious trouble with downloading the data from
> DialData for the last week or so.. Every day, I have experienced serious
> difficulty logging on to the site from TS downloader. It takes several
> attempts to log on. Today, for example, I hve not been able to log on
> or download the data until now, after trying for over two hours. It
> becomes expensive, with the ISDN line.
>
> Further, on Feb.2, 1998, when I was finally able to download the data, a
> large number of charts had corrupt data.
>
> I subscribe to RealTrader's forum, and for the last week or so, there
> has been extensive discussion about poor service by DialData. There are
> many TS users on this forum, who are extremely unhappy with DialData
> service.
>
> Only reason I use that service is because there is seamless integration
> of data with Omega Research historical CD. You must act to improve the
> services by DialData, because you are a major provider of their data to
> users like me.
>
> I will appreciate if you can help improve the situation immediately.
>
> Sincerely:
>
> Girish Patel, M.D.
>
> ------------------------------------------------------------------------
>
> Girish Patel, M.D. <girish@xxxxxxxxxxx>
>
> Girish Patel, M.D.
> <girish@xxxxxxxxxxx>
> Netscape Conference Address
> Netscape Conference DLS Server
> Additional Information:
> Last Name Patel, M.D.
> First Name Girish
> Version 2.1
Attachment Converted: "c:\eudora\attach\vcard201.vcf"
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