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TS2000i Problem



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A friend of mine is having trouble opening TS2k charting, he keeps getting
this error message:

Exception code: C0000005 ACCESS_VIOLATION
Fault address:  004E494A 01:000E394A
C:\PROGRA~1\OMEGAR~1\Program\ts32.exe

Registers:
EAX:00000000
EBX:00040610
ECX:77E704A4
EDX:00000000
ESI:00000000
EDI:77E70424
CS:EIP:001B:004E494A
SS:ESP:0023:0012A1CC  EBP:00000000
DS:0023  ES:0023  FS:003B  GS:0000
Flags:00010246

Call stack:
Address   Frame
004E494A  00000000  0001:000E394A C:\PROGRA~1\OMEGAR~1\Program\ts32.exe


Reinstalling the program did not change anything.  Any help would be
appreciated.  

Thanks,

Joe