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I finally got around to looking at my April BMI bill, and discovered
they had overbilled me by about $60. When they discontinued delayed
quotes, they promised they would upgrade me to realtime for no
additional BMI fees, just exchange fees. However, I had delayed data
for NYSE, NASDAQ, and AMEX. Turns out that when you go to realtime
for stocks AND futures, that increases the BMI "database fee" by just
about $60. So they tried to jack up my fees in spite of their "no
additional fees" claim.
I called them and, after arguing with the service rep for a while and
waiting on hold for 15 minutes while she "checked with her
supervisor," I got them to reverse the extra charge. You might want
to check your statement to see if they did the same to you.
Gary
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