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All...
Thanks for the replies, it does appear to be a big problem.
I'm accessing from the Mountain Time zone but using the internet I don't
believe it would make a difference. This brings up another gripe, since
Reuters forced everyone to switch to internet downloading they must be
saving a bundle not having to use the Compuserve network anymore. Don't
you think we should have seen a drop in fees? Or possibly better access?
Regards... John
Chip Anderson wrote:
>
> I have also had problems recently downloading EOD data from DataLink. - Chip
>
> -----Original Message-----
> From: owner-metastock@xxxxxxxxxxxxx
> [mailto:owner-metastock@xxxxxxxxxxxxx]On Behalf Of John
> Sent: Wednesday, April 21, 1999 10:35 PM
> To: metastock@xxxxxxxxxxxxx
> Subject: Reuters Data "Service"
>
> Anybody else unable to download data this evening? 4-21?
>
> I'm finding today's problem with Reuters as the worse ever as I have
> been unable to get data even by limiting my request to only a few
> issues.
>
> This is really intolerable, not having access to the data I'm paying a
> high price for. One day without data can mean missing a large
> opportunity.
>
> I do hope this ongoing situation is fixed soon or once again I will be
> forced to switch to yet another service. I do value Reuters data quality
> but with the higher cost I don't see why we're not getting reliable
> delivery also.
>
> I suppose they will give one of those "canned" responses of how there is
> a problem with a server that they will have fixed shortly only to have
> it return once again in the future. It's my belief that the real problem
> lies in stretching their resources too thin to make a larger profit and
> when we have a "heavy" usage day the system falls apart.
>
> What do you say Reuters? ... John
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