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John:
I also have the same sentiments with your grivance. I have been having
download problems for the past two days out here in San Francisco. I sure
wish Reuters can get this probelm resolved sometime before the millenium.
Can someone from Reuters or Equis address this ongoing problem.
Winthorpe
John wrote:
> Anybody else unable to download data this evening? 4-21?
>
> I'm finding today's problem with Reuters as the worse ever as I have
> been unable to get data even by limiting my request to only a few
> issues.
>
> This is really intolerable, not having access to the data I'm paying a
> high price for. One day without data can mean missing a large
> opportunity.
>
> I do hope this ongoing situation is fixed soon or once again I will be
> forced to switch to yet another service. I do value Reuters data quality
> but with the higher cost I don't see why we're not getting reliable
> delivery also.
>
> I suppose they will give one of those "canned" responses of how there is
> a problem with a server that they will have fixed shortly only to have
> it return once again in the future. It's my belief that the real problem
> lies in stretching their resources too thin to make a larger profit and
> when we have a "heavy" usage day the system falls apart.
>
> What do you say Reuters? ... John
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