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George,
try removing the layouts you are having trouble with and
recreating them. This may help. How many tickers are in your
layouts?
Daniel.
George Ashton wrote:
> I am not familiar with the program/service you mention but I
> do have a problem with some layouts that will load exceedingly
> slow, i.e. half the layout will load and then some 60 seconds
> later the rest loads. This appears to take place in memory.
>
> George.
>
> At 18:34 8/03/99 -0800, you wrote:
>
>> Daniel,
>>
>> As I have previously stated this problem has been sent to the
>> programmers. This will be the ONLY step I can take on this
>> problem.
>> If it is possible for our programmers to make a patch for
>> this update we will and the update will be made available to
>> all. This patch that has made your programs incompatible is
>> NOT a Quotes Plus program nor are we responsible to
>> immidiately create a patch for this fix. The responsibility
>> for the fix is the supplier of your patch and I would
>> reccomend you contact them while we are exploring a possible
>> fix on our end. We do not create the data format that is
>> required by this upgrade and we are NOT being allowed by the
>> vendors of this format supplier to do so.
>>
>> Thank You,
>>
>> Jim
>> Jim@xxxxxxxxxxxxxxx
>>
>> -----Original Message-----
>> From: Daniel L. Martinez <danmartinez@xxxxxxxxxx>
>> To: jim <jim@xxxxxxxxxxxxxxx>
>> Cc: Quotes-Plus <gary@xxxxxxxxxxxxxxx>; Quotes-Plus Tech
>> Support <info@xxxxxxxxxxxxxxx>
>> Date: Sunday, March 07, 1999 9:34 AM
>> Subject: Re: Virtual Bugs with Windows 98 & MetaStock v6.52
>> EOD
>>
>>
>> > Jim,
>> > I had the 12/29/98 build for Metastock v6.52 after applying
>> > the patch at that time. Because the newest Equis patch
>> > requires that I uninstall MetaStock, I spent the last 12
>> > hours uninstalling/reinstalling. I applied the latest patch
>> > available on the Net which brought my MetaStock v6.52 build
>> > to 2/6/99. Unfortunately, this did not help with the
>> > freezing problem I am having while using QP2 Virtual data.
>> > I uninstalled MetaStock again, reinstalled and I now have
>> > the original 9/11/97 build for v6.5. Virtual does NOT seem
>> > to have any trouble with v6.5.
>> >
>> > However, Quotes-Plus Virtual MUST also be compatible with
>> > the latest MetaStock builds because these patches not only
>> > make MetaStock Y2K compliant, but they also fix a problem
>> > with the "Chart Tips" and Windows 98. These are the yellow
>> > boxes which show up when you put the cursor over any line or
>> > bar. Chart Tips will not show correctly in Windows 98
>> > without applying one of these patches. Also, the patches
>> > bring a crucial new feature to the MetaStock System Tester.
>> > This is the main reason why I want to use the patch. Please
>> > make your Virtual program work correctly with the newest
>> > MetaStock v6.52 build. You do NOT have to contact Equis to
>> > obtain these patches. All users may download these patches
>> > from their web site at:
>> > http://www.equis.com/cu
>> > tomer/support/files/updates.html#mseod
>> >
>> > If you still have MetaStock End-Of-Day v6.5, you should use
>> > this file: MSW652.EXE
>> > http://www.equis.com/customer/support/files/download/MSW652.EXE
>> >
>> > Because most MetaStock users can easily obtain these
>> > patches, they probably have already applied them. I, and
>> > many other users, applied the first 12/29/98 patch the first
>> > week it became available.
>> >
>> > Daniel L. Martinez
>> > Orange, CA
>> >
>> > jim wrote:
>> >
>> >>
>> >> Daniel,
>> >> For the first question I have reported this problem to our
>> >> data department
>> >> and will research this problem. There is no problem with
>> >> the program and
>> >> windows 98 as we have 98 on multiple systems here at the
>> >> office and have no
>> >> problem. The statement by the Microsoft tech that the
>> >> problem is in our
>> >> software is false, this tech isn't familiar with our
>> >> software and does not
>> >> have access to our data and programming department to
>> >> verify this statement.
>> >> >From the data you have given me the problem started on
>> >> the upgrade to the
>> >> newest version of metastock (I.E. I don't believe I ever
>> >> had this problem
>> >> with MetaStock v6.5. ). Until we can obtain an upgrade
>> >> from metastock and
>> >> research this problem I don't have an immediate fix for
>> >> you. You can try to
>> >> call metastock and relay the problem you are having and
>> >> they may have an
>> >> immediate fix as the problem appears to exist with the new
>> >> version and a
>> >> possible incompatibility with the virtual metastock that
>> >> has been working
>> >> fine in the previous version.
>> >>
>> >> Jim
>> >> Quotes plus Tech support
>> >
>> >
>> > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>> > Quotes-Plus,
>> > 1) I am having a LOT of trouble using Virtual with
>> > MetaStock v6.52 and Windows 98. If I have a large layout of
>> > 20
>> > symbols using Virtual data and expand inner windows or zoom
>> > in and out, MetaStock will appear to freeze. This
>> > occurs after some use. MetaStock will freeze for about a
>> > minute as though it has crashed, then correct itself.
>> >
>> > This is beginning to get irritating. Today I was chatting
>> > with someone online about a stock with only ONE (1) symbol
>> > using Virtual data, and it happened again. Once this
>> > freezing starts, it will occur again very quickly even if I
>> > exit both
>> > MetaStock and Virtual and come back. The funny thing is
>> > that it happens quicker with the same symbol. I used a
>> > different
>> > symbol and I did not get the freezing. However, I believe
>> > if I had used the new symbol for some time, the freezing
>> > would still
>> > have occurred.
>> >
>> > I opened a very large layout of 24 symbols without Virtual
>> > in memory, expanded and restored inner windows, etc..., and
>> > everything was also OK. The data in this large layout did
>> > not use Virtual data. It was Yahoo data. I will try this
>> > again and
>> > see if it still happens but it seems OK with non-Virtual
>> > data.
>> >
>> > The problem seems to occur quicker when I have large layouts
>> > of over 12 symbols after I have expanded and restored inner
>> > windows or zoomed in and out. Virtual seems to have trouble
>> > when all that data is in memory and it takes a long time to
>> > sift
>> > through it. When MetaStock freezes, I am able to switch to
>> > other applications and use them normally. After MetaStock
>> > unfreezes, I am able to go back and use MetaStock. However,
>> > I will continue to get freezing problems. Please fix this
>> > problem.
>> >
>> > I called Microsoft about this problem. They advised me to
>> > use their diagnostic program MSCONFIG. You run
>> > MSCONFIG in Windows 98, choose "Selective StartUp" and
>> > uncheck all of the "Process" boxes. This gives you a "clean
>> >
>> > boot". I also took a small Norton Utilities 3 program away
>> > called "SYMEVNT". Even with a clean boot, I still got this
>> > freezing. There is NOTHING in memory which can be causing
>> > this. The Microsoft tech support person told me it was a QP
>> >
>> > Virtual problem. Does Virtual have a problem in Windows 98
>> > and the new MetaStock v6.52? I don't believe I ever had
>> > this problem with MetaStock v6.5.
>> >
>> > For me, your Virtual program is your best feature. Please
>> > fix this program.
>> > <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
>>
>
>
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