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Daniel,
I have done that in the past with mixed results. I only have one layout at
the moment that loads slowly so that is a bonus <g>. All the layouts are
based on the same template and most load as they should do, even the slow
loading ones work fine once they are loaded. Equis did suggest that I might
have a hard disk problem but that is not the case. Seeing as no one else
seems to be reporting this problem it must be the way I am holding my mouth!
George.
At 07:53 05/04/1999 -0700, you wrote:
>George,
>try removing the layouts you are having trouble with and
>recreating them. This may help. How many tickers are in your
>layouts?
>
>Daniel.
>
>
>George Ashton wrote:
>
>> I am not familiar with the program/service you mention but I
>> do have a problem with some layouts that will load exceedingly
>> slow, i.e. half the layout will load and then some 60 seconds
>> later the rest loads. This appears to take place in memory.
>>
>> George.
>>
>> At 18:34 8/03/99 -0800, you wrote:
>>
>>> Daniel,
>>>
>>> As I have previously stated this problem has been sent to the
>>> programmers. This will be the ONLY step I can take on this
>>> problem.
>>> If it is possible for our programmers to make a patch for
>>> this update we will and the update will be made available to
>>> all. This patch that has made your programs incompatible is
>>> NOT a Quotes Plus program nor are we responsible to
>>> immidiately create a patch for this fix. The responsibility
>>> for the fix is the supplier of your patch and I would
>>> reccomend you contact them while we are exploring a possible
>>> fix on our end. We do not create the data format that is
>>> required by this upgrade and we are NOT being allowed by the
>>> vendors of this format supplier to do so.
>>>
>>> Thank You,
>>>
>>> Jim
>>> Jim@xxxxxxxxxxxxxxx
>>>
>>> -----Original Message-----
>>> From: Daniel L. Martinez <danmartinez@xxxxxxxxxx>
>>> To: jim <jim@xxxxxxxxxxxxxxx>
>>> Cc: Quotes-Plus <gary@xxxxxxxxxxxxxxx>; Quotes-Plus Tech
>>> Support <info@xxxxxxxxxxxxxxx>
>>> Date: Sunday, March 07, 1999 9:34 AM
>>> Subject: Re: Virtual Bugs with Windows 98 & MetaStock v6.52
>>> EOD
>>>
>>>
>>> > Jim,
>>> > I had the 12/29/98 build for Metastock v6.52 after applying
>>> > the patch at that time. Because the newest Equis patch
>>> > requires that I uninstall MetaStock, I spent the last 12
>>> > hours uninstalling/reinstalling. I applied the latest patch
>>> > available on the Net which brought my MetaStock v6.52 build
>>> > to 2/6/99. Unfortunately, this did not help with the
>>> > freezing problem I am having while using QP2 Virtual data.
>>> > I uninstalled MetaStock again, reinstalled and I now have
>>> > the original 9/11/97 build for v6.5. Virtual does NOT seem
>>> > to have any trouble with v6.5.
>>> >
>>> > However, Quotes-Plus Virtual MUST also be compatible with
>>> > the latest MetaStock builds because these patches not only
>>> > make MetaStock Y2K compliant, but they also fix a problem
>>> > with the "Chart Tips" and Windows 98. These are the yellow
>>> > boxes which show up when you put the cursor over any line or
>>> > bar. Chart Tips will not show correctly in Windows 98
>>> > without applying one of these patches. Also, the patches
>>> > bring a crucial new feature to the MetaStock System Tester.
>>> > This is the main reason why I want to use the patch. Please
>>> > make your Virtual program work correctly with the newest
>>> > MetaStock v6.52 build. You do NOT have to contact Equis to
>>> > obtain these patches. All users may download these patches
>>> > from their web site at:
>>> > http://www.equis.com/cu
>>> > tomer/support/files/updates.html#mseod
>>> >
>>> > If you still have MetaStock End-Of-Day v6.5, you should use
>>> > this file: MSW652.EXE
>>> > http://www.equis.com/customer/support/files/download/MSW652.EXE
>>> >
>>> > Because most MetaStock users can easily obtain these
>>> > patches, they probably have already applied them. I, and
>>> > many other users, applied the first 12/29/98 patch the first
>>> > week it became available.
>>> >
>>> > Daniel L. Martinez
>>> > Orange, CA
>>> >
>>> > jim wrote:
>>> >
>>> >>
>>> >> Daniel,
>>> >> For the first question I have reported this problem to our
>>> >> data department
>>> >> and will research this problem. There is no problem with
>>> >> the program and
>>> >> windows 98 as we have 98 on multiple systems here at the
>>> >> office and have no
>>> >> problem. The statement by the Microsoft tech that the
>>> >> problem is in our
>>> >> software is false, this tech isn't familiar with our
>>> >> software and does not
>>> >> have access to our data and programming department to
>>> >> verify this statement.
>>> >> >From the data you have given me the problem started on
>>> >> the upgrade to the
>>> >> newest version of metastock (I.E. I don't believe I ever
>>> >> had this problem
>>> >> with MetaStock v6.5. ). Until we can obtain an upgrade
>>> >> from metastock and
>>> >> research this problem I don't have an immediate fix for
>>> >> you. You can try to
>>> >> call metastock and relay the problem you are having and
>>> >> they may have an
>>> >> immediate fix as the problem appears to exist with the new
>>> >> version and a
>>> >> possible incompatibility with the virtual metastock that
>>> >> has been working
>>> >> fine in the previous version.
>>> >>
>>> >> Jim
>>> >> Quotes plus Tech support
>>> >
>>> >
>>> > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>> > Quotes-Plus,
>>> > 1) I am having a LOT of trouble using Virtual with
>>> > MetaStock v6.52 and Windows 98. If I have a large layout of
>>> > 20
>>> > symbols using Virtual data and expand inner windows or zoom
>>> > in and out, MetaStock will appear to freeze. This
>>> > occurs after some use. MetaStock will freeze for about a
>>> > minute as though it has crashed, then correct itself.
>>> >
>>> > This is beginning to get irritating. Today I was chatting
>>> > with someone online about a stock with only ONE (1) symbol
>>> > using Virtual data, and it happened again. Once this
>>> > freezing starts, it will occur again very quickly even if I
>>> > exit both
>>> > MetaStock and Virtual and come back. The funny thing is
>>> > that it happens quicker with the same symbol. I used a
>>> > different
>>> > symbol and I did not get the freezing. However, I believe
>>> > if I had used the new symbol for some time, the freezing
>>> > would still
>>> > have occurred.
>>> >
>>> > I opened a very large layout of 24 symbols without Virtual
>>> > in memory, expanded and restored inner windows, etc..., and
>>> > everything was also OK. The data in this large layout did
>>> > not use Virtual data. It was Yahoo data. I will try this
>>> > again and
>>> > see if it still happens but it seems OK with non-Virtual
>>> > data.
>>> >
>>> > The problem seems to occur quicker when I have large layouts
>>> > of over 12 symbols after I have expanded and restored inner
>>> > windows or zoomed in and out. Virtual seems to have trouble
>>> > when all that data is in memory and it takes a long time to
>>> > sift
>>> > through it. When MetaStock freezes, I am able to switch to
>>> > other applications and use them normally. After MetaStock
>>> > unfreezes, I am able to go back and use MetaStock. However,
>>> > I will continue to get freezing problems. Please fix this
>>> > problem.
>>> >
>>> > I called Microsoft about this problem. They advised me to
>>> > use their diagnostic program MSCONFIG. You run
>>> > MSCONFIG in Windows 98, choose "Selective StartUp" and
>>> > uncheck all of the "Process" boxes. This gives you a "clean
>>> >
>>> > boot". I also took a small Norton Utilities 3 program away
>>> > called "SYMEVNT". Even with a clean boot, I still got this
>>> > freezing. There is NOTHING in memory which can be causing
>>> > this. The Microsoft tech support person told me it was a QP
>>> >
>>> > Virtual problem. Does Virtual have a problem in Windows 98
>>> > and the new MetaStock v6.52? I don't believe I ever had
>>> > this problem with MetaStock v6.5.
>>> >
>>> > For me, your Virtual program is your best feature. Please
>>> > fix this program.
>>> > <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
>>>
>>
>>
>
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