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Dear Jan,
Thank you for the feedback. I would like to see how we can help you with these issues. Please let me know when would be a good time to have someone contact you. These problems are not typical for the majority of out Clients and I believe we can benefit from working together to resolve them.
Please contact me, so we can help you and your friend enjoy the power of TradeStation.
Thank you,
Stephen Pepe, Jr.
Director of Client Support
TradeStation Technologies, Inc.
-----Original Message-----
From: Clyde Lee(SBCY)
To: realtraders@xxxxxxxxxxxxxxx
Cc: omega-list@xxxxxxxxxx
Sent: 4/16/2003 9:19 PM
Subject: Re: [RT] TS7 problems
And I have over 1000 routines in my library which were all
transferred fine from TS6 and also from TS2K as a test.
Typically I have about 40 to 60 charts in workspaces that are
open.
I have had none of the problems outlined here.
Seems I should have !
Clyde
- - - - - - - - - - - - - - - - - - - - - - - - - - - -
Clyde Lee Chairman/CEO (Home of SwingMachine)
SYTECH Corporation email: clydelee@xxxxxxxxxxxx
<mailto:clydelee@xxxxxxxxxxxx>
7910 Westglen, Suite 105 Office: (713) 783-9540
Houston, TX 77063 Fax: (713) 783-1092
Details at: www.theswingmachine.com
<http://www.theswingmachine.com>
- - - - - - - - - - - - - - - - - - - - - - - - - - - -
----- Original Message -----
From: JHP <mailto:jan4123@xxxxxxxxxxxxx>
To: RealTraders <mailto:realtraders@xxxxxxxxxxxxxxx>
Cc: omega-list@xxxxxxxxxx <mailto:omega-list@xxxxxxxxxx>
Sent: Wednesday, April 16, 2003 7:36 PM
Subject: [RT] TS7 problems
10 days ago, I switched from TS6 to TS7 and here are some of the
problems I experienced:
- Re-opening of workspaces took 7.5 min. It took 3.5 min in TS6.
- It took 5 sec to bring up "Format Analysis Techniques" which was
instantaneous in TS6.
- I imported indicator "X" from TS6 and installed it. Subsequently, I
opened Pwr Editor code
for indicator "Y", revised it, verified and closed. When I tried to
insert it, I got the message
"Study not verified" with a reference to indicator "X" which was
already installed. When I
opened the code for "Y" to verify it, the code was for "Y", but the
name was that of "X".
Only after deleting "X" from the program was I able to get "Y"
installed.
The same problem was encountered by my friend when 2 indicators, both
verified before,
were imported and one of them was being inserted. Message "Study not
verified" appeared
and when the code opened, it carried the other indicator's name. The
1st indicator had to be
deleted for the other to be installed.
- After opening TS7 in the morning, I found all price bar charts
squeezed into a flat line at the
top of each chart. Only after reloading did they go back to normal;
- Some Pwr Editor windows opened without X in the upper right corner and
they could only be
closed by going to "file, close window". It was completely random.
I lost 2 days of trading by struggling with these problems, finally gave
up, went back to TS6 and
wrote to Robert Jones, Mgr of Tech Support. My email was never
acknowledged.
The same problems still exist as reported yesterday by my friend.
Jan Philipp
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