|
PureBytes Links
Trading Reference Links
|
<span
>Dear Jan, <span
>
<span
> <font
color=black>
<span
>Thank you for the feedback.<span
> I would like to see how we can help you
with these issues. Please let me
know when would be a good time to have someone contact you.<span
> These problems are not typical for the
majority of our Clients and I believe we can benefit from working together to
resolve them.
<span
>Please contact me, so we can help you and
your friend enjoy the power of TradeStation. <span
>
<span
>Thank you, <font
color=black>
Stephen Pepe, Jr. <span
>
Director of Client Support <span
>
TradeStation Technologies, Inc. <font
color=black>
<span
>
<font size=2 color=black
face="Times New Roman">
<font size=2 color=black
face="Times New Roman">
<font size=2 color=black
face=Tahoma>-----Original
Message-----
From: Mark Simms
[mailto:mar.ko@xxxxxxxxxxx]
Sent: Thursday, April 17, 2003
10:10 AM
To: realtraders@xxxxxxxxxxxxxxx
Subject: RE: [RT] TS7 problems
<span
>
<font size=2 color=blue
face="Times New Roman">One must
really ask a question: This is a technology company ?<font
color=black>
<font size=2 color=blue
face="Times New Roman">Think
not...Try "Marketing Company".<span
>
<font size=2 color=blue
face="Times New Roman">They're always
falling short on the technical end...<span
>
<font size=2 color=black
face=Tahoma>-----Original
Message-----
From: Brad Cline
[mailto:bradcline@xxxxxxxxx]
Sent: Wednesday, April 16, 2003
9:20 PM
To: realtraders@xxxxxxxxxxxxxxx
Subject: RE: [RT] TS7 problems<font
color=black>
<font size=2 color=blue
face=Arial>I'm glad
I didn't upgrade. They called and did the big sales pitch and said they had
encountered no problems so far.<span
>
<font size=2 color=black
face="Times New Roman">-----Original
Message-----
From: JHP [mailto:jan4123@xxxxxxxxxxxxx]
Sent: Wednesday, April 16, 2003
5:37 PM
To: RealTraders
Cc: omega-list@xxxxxxxxxx
Subject: [RT] TS7 problems<font
color=black>
<font size=2
color=black face=Arial>10 days ago, I switched from TS6 to TS7 and here
are some of the problems I experienced:<font size=2
color=black face=Arial>
<font size=2
color=black face=Arial> <span
>
<font size=2
color=black face=Arial>- Re-opening of workspaces took 7.5 min. It took 3.5 min in
TS6.
<font size=2
color=black face=Arial> <span
>
<font size=2
color=black face=Arial>- It took 5 sec to bring up "Format Analysis
Techniques" which was instantaneous in TS6.<font
size=2 color=black face=Arial>
<font size=2
color=black face=Arial> <span
>
<font size=2
color=black face=Arial>- I imported indicator "X" from TS6 and installed
it. Subsequently, I opened Pwr Editor code<font size=2
color=black face=Arial>
<font size=2
color=black face=Arial> for indicator "Y", revised it,
verified and closed. When I tried to insert it, I got the message<font
size=2 color=black face=Arial>
<font size=2
color=black face=Arial> "Study not verified" with a reference to
indicator "X" which was already installed. When I<font
size=2 color=black face=Arial>
<font size=2
color=black face=Arial> opened the code for "Y" to verify
it, the code was for "Y", but the name was that of
"X". <span
>
<font size=2
color=black face=Arial> Only after deleting "X" from the program was I
able to get "Y" installed.<font size=2 color=black
face=Arial>
<font size=2
color=black face=Arial> <span
>
<font size=2
color=black face=Arial> The same problem was encountered by my friend when 2
indicators, both verified before,<font size=2 color=black
face=Arial>
<font size=2
color=black face=Arial> were imported and one of them was being inserted.
Message "Study not verified" appeared <font size=2
color=black face=Arial>
<font size=2
color=black face=Arial> and when the code opened, it carried the other
indicator's name. The 1st indicator had to be<font size=2
color=black face=Arial>
<font size=2
color=black face=Arial> deleted for the other to be installed.<font
size=2 color=black face=Arial>
<font size=2
color=black face=Arial> <span
>
<font size=2
color=black face=Arial>- After opening TS7 in the morning, I found all price bar
charts squeezed into a flat line at the<font size=2 color=black
face=Arial>
<font size=2
color=black face=Arial> top of each chart. Only after reloading did they go
back to normal;<span
>
<font size=2
color=black face=Arial> <span
>
<font size=2
color=black face=Arial>- Some Pwr Editor windows opened without X in the upper right
corner and they could only be<span
>
<font size=2
color=black face=Arial> closed by going to "file, close window". It
was completely random.<span
>
<font size=2
color=black face=Arial> <span
>
<font size=2
color=black face=Arial>I lost 2 days of trading by struggling with these problems,
finally gave up, went back to TS6 and<font size=2 color=black
face=Arial>
<font size=2
color=black face=Arial>wrote to Robert Jones, Mgr of Tech Support. My email was never
acknowledged. <span
>
<font size=2
color=black face=Arial>The same problems still exist as reported yesterday by
my friend.<span
>
<font size=2
color=black face=Arial> <span
>
<font size=2
color=black face=Arial>Jan Philipp<span
>
<font size=2
color=black face=Arial> <span
>
<font size=2
color=black face=Arial> <span
>
<font size=2
color=black face=Arial> <span
>
<font size=2
color=black face=Arial> <span
>
<font size=2
color=black face=Arial> <span
>
<font size=2
color=black face=Arial> <span
>
<font size=3
color=black face="Times New Roman">
<span
>To unsubscribe
from this group, send an email to:<font size=2 color=black
face="Courier New">
realtraders-unsubscribe@xxxxxxxxxxxxxxx
<span
>Your use of
Yahoo! Groups is subject to the Yahoo!
Terms of Service.<span
>
<font size=3 color=black
face="Times New Roman">
<span
>To unsubscribe
from this group, send an email to:<font size=2 color=black
face="Courier New">
realtraders-unsubscribe@xxxxxxxxxxxxxxx
<span
>Your use of
Yahoo! Groups is subject to the Yahoo!
Terms of Service.<span
>
<font size=3 color=black
face="Times New Roman"><br
>
<font size=2 color=black
face="Courier New">To unsubscribe from this group, send an email to:<font
size=2 color=black face="Courier New">
realtraders-unsubscribe@xxxxxxxxxxxxxxx
<span
>Your use of
Yahoo! Groups is subject to the Yahoo!
Terms of Service.<span
>
Yahoo! Groups Sponsor
ADVERTISEMENT
To unsubscribe from this group, send an email to:
realtraders-unsubscribe@xxxxxxxxxxxxxxx
Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.
TradeStation Group, Inc. is a publicly-traded holding company (Nasdaq: TRAD) of two operating subsidiaries, TradeStation Securities, Inc. (Member NASD, SIPC and NFA) and TradeStation Technologies, Inc. (formerly known as Omega Research, Inc.). TradeStation Securities provides securities brokerage services for institutional and active individual traders. TradeStation Technologies provides software products and services for traders. The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.
|