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No answer yet f either from Omega or DD!
Girish Patel
TB wrote:
> And what was DD's answer? Do they see this as a problem and plan to do something about it?
>
> TB
>
> -----Original Message-----
> From: Girish Patel, M.D. <girish@xxxxxxxxxxx>
> To: RealTraders Discussion Group <realtraders@xxxxxxxxxxxxxx>
> Date: Friday, February 13, 1998 1:54 AM
> Subject: Re: DialData -- OOPS!
>
> >RT''s:
> >
> >This was a message I sent to Omega Research quality control department, to
> >complaint about DD troubles. I copied the message to RT's. Please do not get
> >confused.
> >
> >Girish Patel
> >
> >
> >Girish Patel, M.D. wrote:
> >
> >> Dear Sir:
> >>
> >> This is to report a serious trouble with downloading the data from
> >> DialData for the last week or so.. Every day, I have experienced serious
> >> difficulty logging on to the site from TS downloader. It takes several
> >> attempts to log on. Today, for example, I hve not been able to log on
> >> or download the data until now, after trying for over two hours. It
> >> becomes expensive, with the ISDN line.
> >>
> >> Further, on Feb.2, 1998, when I was finally able to download the data, a
> >> large number of charts had corrupt data.
> >>
> >> I subscribe to RealTrader's forum, and for the last week or so, there
> >> has been extensive discussion about poor service by DialData. There are
> >> many TS users on this forum, who are extremely unhappy with DialData
> >> service.
> >>
> >> Only reason I use that service is because there is seamless integration
> >> of data with Omega Research historical CD. You must act to improve the
> >> services by DialData, because you are a major provider of their data to
> >> users like me.
> >>
> >> I will appreciate if you can help improve the situation immediately.
> >>
> >> Sincerely:
> >>
> >> Girish Patel, M.D.
> >>
> >> ------------------------------------------------------------------------
> >>
> >> Girish Patel, M.D. <girish@xxxxxxxxxxx>
> >>
> >> Girish Patel, M.D.
> >> <girish@xxxxxxxxxxx>
> >> Netscape Conference Address
> >> Netscape Conference DLS Server
> >> Additional Information:
> >> Last Name Patel, M.D.
> >> First Name Girish
> >> Version 2.1
> >
> >
> >
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