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Dave is befuddled. I guess TS6 and TS7 have the same problem with RPC
server as TS2Ki does. As you know, Omega is a slow learner, same bugs show
up in subsequent releases for years. So they got another bozo to write, but
it's the usual boiler plate about "it's not us, it's MSFT," and "reinstall
everything from scratch." If you liked Dave's fix, you'll love this one
from Al Brown in the Support Services Department. Basically, wipe the
machine clean and start over again.
>>Thank you your patience. The message RPC Server unavailable is an almost a
>>generic Windows operating system error. Listed below is a link in the
>>Microsoft database which shows exactly how common the error is; also none of
>>the entries are related to 2000i.
>>
>>http://support.microsoft.com/search/default.aspx?Catalog=LCID%3D1033%26CDID%
>>3DEN-US-KB%26PRODLISTSRC%3DON&Product=&KeywordType=any&Titles=false&numDays=
>>&maxResults=25&withinResults=&Queryl=RPC+Server&Query=RPC+Server&QuerySource
>>=gsfxSearch_Query
>>
>>There may be some type of 2000i file corruption which may be causing this
>>issue. This could include either data files of program files. In order to
>>help resolve this issue, please try these next few steps.
>>
>>You must have a Service Pack 5 CD to install the program on either Windows
>>2000 or Windows XP, and not a downloaded patch (none of the patches are
>>Windows 2000 / XP compatible); if you do not have a Service Pack 5 CD , If a
>>SP5 CD is not available, please request one from our Customer Care
>>Department at 954-652-7669, so the one will be ordered. (Please provide your
>>current living & shipping addresses)
>>
>>Another issue may be a bad or corrupted workspace, restart your PC, bring up
>>the GlobalServer and then bring up 2000i, if you still have the Dialog box
>>that comes up by default, create a new workspace, and try creating a new
>>workspace similar to the one you currently use, test this new workspace to
>>see if it has the same issue. If the workspace works, then you most likely
>>have one or more bad workspaces, which need to be deleted and re-created. If
>>the new workspaces have the same issue, then your workspaces are most likely
>>fine and you may need to rebuild or repair 2000i program files.
>>
>>Should it seem to be bad or corrupted 2000i program files, please complete
>>the steps listed below.
>>
>>Ensure that any Anti-Virus software that you may have running has been
>>turned off or disabled.
>>
>>You should run the Microsoft Configuration Utility.
>>
>>The Microsoft Configuration Utility comes installed on the following Windows
>>Operating Systems: Windows 98 / Windows 98 Second Edition / Windows ME /
>>Windows XP
>>
>>If you do not have one of the Operating Systems listed here, you may
>>download the program form the TradeStation Technologies FTP site at
>>ftp.tradestation.com. The full link is listed below:
>>
>>-for Windows 95 / NT
>>ftp://ftp.tradestation.com/pub/utilities/msconfig.zip
>>
>>- for Windows 2000
>>ftp://ftp.tradestation.com/pub/utilities/msconfig2k.zip
>>
>>- You will need winzip to unpack the program:
>>o It can be downloaded from www.winzip.com
>>
>>Windows OS runs many applications and processes in the background at all
>>times, these processes often cause conflicts with program installations. For
>>this reason Microsoft created an application called the Microsoft
>>Configuration Utility. This program was design to allow users to install
>>applications while preventing background programs from loading. TradeStation
>>and other Windows products are affected by the background processes and can
>>have an incomplete install without producing any errors while installing.
>>The only evidence of installation failure is an application error for no
>>apparent reason.
>>
>>To use The Microsoft Configuration Utility, follow the steps listed below:
>>
>>1. Click the Start button | Run | MSCONFIG.
>>
>>2. Select the Startup tab.
>>
>>3. Uncheck all the items in this section | Click Apply, then Click OK.
>>(Note: This will temporarily prevent any programs from loading when Windows
>>starts).
>>
>>4. Click YES in the System Settings Change window, and the computer will
>>restart.
>>
>>NOTE:
>>If program has been already been installed, please rename the 2000i
>>"program"
>>folder under "c:\program files\omega research" to "oldprogram" before trying
>>to install again.
>>
>>5. Install or re-install the 2000i program from the installation CD once
>>Windows has loaded.
>>
>>6. Once the installation process is finished, repeat steps 1 through 4.
>>However, in step 3 check all the items and click OK.
>>
>>When the computer restarts, all programs will be loaded normally once again.
>>
>>Should these steps fail to resolve your current issue, please feel free to
>>contact me at this email address; Attn Al. I will be glad to help you work
>>through this issue.
>>
>>Al B.
>>Support Services Department
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