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Hi William,
I had the same "MDAC loop" problem as you are having w.r.t. installing TS2Ki
under Win2K. I have attached an e-mail that I sent another user that
explains my solution to the problem. I hope it might be helpful.
In a nutshell, the way I got around the problem was by brute force - I had
to reinstall Win2K from scratch, then run "Windows Update", then install
TS2Ki, and finally install "everything else" (e.g. Office 2K, etc.). In my
case, the source of the original problem was that I originally installed
Visual Studio 6.0 before installing TS2Ki, and it was Visual Studio that
caused the subsequent problems with installing TS2Ki.
Regards, Matt
----- Original Message -----
From: "William M. McClatchey" <billmccl@xxxxxxxxxxxxx>
To: "William Wood" <wrwood@xxxxxxxxxx>; "Lawrence Price"
<lprice1023@xxxxxxxxxxxxx>; "Omegalist" <omega-list@xxxxxxxxxx>
Sent: Wednesday, May 24, 2000 11:43 AM
Subject: RE: SP5
> Bill,
>
> Thanks for the response, I will try as you suggest tonight again. I have
> installed only from the TS distribution software CD, and I get a
continuing
> MDAC installation loop that will not let me get beyond it. I do not know
> why, but have been quite unsuccessful in getting an original installation
to
> work.
>
> I share your view. They still suggest on the FAQ section of the web site
> that customers not try to install to Win2k, and that they are going to be
> coming out with SP5 immediately to solve this problem. No one should
> recurrently set customer expectations at one level and not fulfill them.
>
> The next version of NT may be released before they solve the problem at
this
> rate.
>
> I think that in their ongoing efforts to be another bankrupt dot.com
> enterprise, they may lose a solid program and customer base if they do not
> attend to the installed customer base.
>
> William M. McClatchey, MD
> 2724 Peachtree Road
> Apt 1002
> Atlanta, Georgia 30305
> billmccl@xxxxxxxxxxxxx
> 404-313-1100
> 404-233-6941 home
> 404-233-6944 Fax
>
> -----Original Message-----
> From: William Wood [mailto:wrwood@xxxxxxxxxx]
> Sent: Wednesday, May 24, 2000 12:13 PM
> To: Lawrence Price; Omegalist
> Subject: RE: SP5
>
> I dont think we are being disingenuous. Omega promised SP5 long ago and
> told customers not to use Win2k on the basis that SP5 would be out soon.
> Omega should not make promises when they do not know whether they can/will
> be kept. I suspect the real reason we have not seen SP5 is that company
> resources are now being devoted to Ts.com. Thus I believe it is Omega who
> is being disingenuous.
>
> The fact is that Ts2k SP4c runs perfectly on Win2k. I have used it since
> Win2k was released with absolutely no problem. I dont know what
> compatibility issues exist since Omega does not reveal that info. But
they
> dont affect my use of the program.
>
> Bill Wood
>
> -----Original Message-----
> From: Lawrence Price [mailto:lprice1023@xxxxxxxxxxxxx]
> Sent: Wednesday, May 24, 2000 8:47 AM
> To: Omegalist
> Subject: Re: SP5
>
>
> Perhaps we are a bit disingenuous. First we complain that Omega releases
> software that is not fully debugged, then we complain that it is taking so
> long
> to solve the issues of Sp5. I am very worried about the change in Omega's
> direction and the continuing support for 2000i, but I have invested a lot
of
> time and money in learning to use this tool and am reluctant to give up on
> the
> software.
> Lawrence Price
>
> amileah wrote:
>
> > This is the reply I received this morning from Omega Customer Service
with
> > respect to service pack 5.
> > Amileah
> >
> > >PROBLEM DESCRIPTION: i see on your website that you would release
> service
> > pack 5 in April.
> > How can i obtain it?
> >
> > >The release was delayed to resolve some issues. No date has been set
for
> > the
> > actual release but should be soon.
> > If you have any further questions or concerns, please feel free to
contact
> > us. Thank you for your continued support.
> > Sami A. Kutbi
> > Support Services Department
> > Omega Research, Inc.
>
>
>
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Date: Tue, 16 May 2000 21:06:23 -0700
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From: "Matthew D. Langston" <langston@xxxxxxxxxxxxxxxxx>
Subject: Re: Win 2000 and TS 2000i
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Hi Chris,
I use TS2Ki on Win2K, but I had initial problems which you should be aware
of.
If you are a developer and have Visual Studio 6.0 installed on your Win2K
computer, then you may have problems installing TS2Ki. I did.
The problem I saw was that the TS2Ki installer detected the wrong version of
MDAC. It somehow found the VS version first (or instead of) the Win2K
version. This caused to TS2Ki installer to run mdac_typ.exe (found on the
TS2Ki CD-ROM).
As you may know, one of the neat features of Win2K (neat to me, anyway) is
that Win2K will happily let 3rd party installers (TS2Ki in this case)
replace OS system files left and right, only to automatically replace them
with the original Win2K files after the installer finishes.
The problem in this case was that the TS2Ki installer was too smart for its
own good. It recognized that Win2K had replaced the TS2Ki version of MDAC,
and so tried to run mdac_typ.exe again. This put the installer into an
endless loop.
My solution was to buy a second computer so that I could put Win2K + TS2Ki
on it *without* Visual Studio. I should note that I installed "alot" of
other things on this Win2K computer (e.g. MS Office 2K, Mathematica, etc.)
and didn't have any problems installing TS2Ki. So, in my case, it appeared
to be only the interaction with Visual Studio. If you don't have Visual
Studio installed, then you may be fine.
I should also note that the technical support person at Omega Research was
very helpful in helping me try and fix my problem. Although I ended up
figuring out the solution myself and "fixing" it after I got off the phone
with him, in all fairness to him and Omega Research, I was using their
product on an unsupported platform and they still spent 20 minutes with me
trying to help me.
Regards, Matt
----- Original Message -----
From: "Chris Cheatham" <nchrisc@xxxxxxxxxxxxx>
To: "Omega List" <omega-list@xxxxxxxxxx>
Sent: Tuesday, May 16, 2000 7:15 PM
Subject: Win 2000 and TS 2000i
> I recall seeing on the list that some were successfully using the current
> SP4c version of TS2Ki with Win 2K. I am considering installing on a new
> system I got with W2K -- was wondering if anyone has any install hints,
> issues to look out for, etc.? Also curious if anyone knows what problems
> exist?
>
> Thanks,
> Chris
>
>
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