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whine and thou shall receive...
If it is full of bugs, can we at least partially blame
some of the list members?
http://www.omegaresearch.com/support/download_productupdates_all2000i/p01.htm
H
--- "William M. McClatchey" <billmccl@xxxxxxxxxxxxx>
wrote:
> Bill,
>
> Thanks for the response, I will try as you suggest
> tonight again. I have
> installed only from the TS distribution software CD,
> and I get a continuing
> MDAC installation loop that will not let me get
> beyond it. I do not know
> why, but have been quite unsuccessful in getting an
> original installation to
> work.
>
> I share your view. They still suggest on the FAQ
> section of the web site
> that customers not try to install to Win2k, and that
> they are going to be
> coming out with SP5 immediately to solve this
> problem. No one should
> recurrently set customer expectations at one level
> and not fulfill them.
>
> The next version of NT may be released before they
> solve the problem at this
> rate.
>
> I think that in their ongoing efforts to be another
> bankrupt dot.com
> enterprise, they may lose a solid program and
> customer base if they do not
> attend to the installed customer base.
>
> William M. McClatchey, MD
> 2724 Peachtree Road
> Apt 1002
> Atlanta, Georgia 30305
> billmccl@xxxxxxxxxxxxx
> 404-313-1100
> 404-233-6941 home
> 404-233-6944 Fax
>
> -----Original Message-----
> From: William Wood [mailto:wrwood@xxxxxxxxxx]
> Sent: Wednesday, May 24, 2000 12:13 PM
> To: Lawrence Price; Omegalist
> Subject: RE: SP5
>
> I dont think we are being disingenuous. Omega
> promised SP5 long ago and
> told customers not to use Win2k on the basis that
> SP5 would be out soon.
> Omega should not make promises when they do not know
> whether they can/will
> be kept. I suspect the real reason we have not seen
> SP5 is that company
> resources are now being devoted to Ts.com. Thus I
> believe it is Omega who
> is being disingenuous.
>
> The fact is that Ts2k SP4c runs perfectly on Win2k.
> I have used it since
> Win2k was released with absolutely no problem. I
> dont know what
> compatibility issues exist since Omega does not
> reveal that info. But they
> dont affect my use of the program.
>
> Bill Wood
>
> -----Original Message-----
> From: Lawrence Price
> [mailto:lprice1023@xxxxxxxxxxxxx]
> Sent: Wednesday, May 24, 2000 8:47 AM
> To: Omegalist
> Subject: Re: SP5
>
>
> Perhaps we are a bit disingenuous. First we
> complain that Omega releases
> software that is not fully debugged, then we
> complain that it is taking so
> long
> to solve the issues of Sp5. I am very worried about
> the change in Omega's
> direction and the continuing support for 2000i, but
> I have invested a lot of
> time and money in learning to use this tool and am
> reluctant to give up on
> the
> software.
> Lawrence Price
>
> amileah wrote:
>
> > This is the reply I received this morning from
> Omega Customer Service with
> > respect to service pack 5.
> > Amileah
> >
> > >PROBLEM DESCRIPTION: i see on your website that
> you would release
> service
> > pack 5 in April.
> > How can i obtain it?
> >
> > >The release was delayed to resolve some issues.
> No date has been set for
> > the
> > actual release but should be soon.
> > If you have any further questions or concerns,
> please feel free to contact
> > us. Thank you for your continued support.
> > Sami A. Kutbi
> > Support Services Department
> > Omega Research, Inc.
>
>
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