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Re: Complaints may help (was: WHEN WILL...)



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I'm actually all in favor of rocking the boat, just not sinking this 
particular boat.  Yes, 10 hours of my time once every month or so is a 
royal pain in the ass -- especially if it happens to take out a trading day 
in the process -- but by all accounts, TS is still the best product of its 
kind out there.  Granted it is pricey and buggy, but it is also getting 
better with time.  TS4 was quite solid and worked well within its 
limitations.  If given the chance, I have no reason to doubt that OR will 
eventually get TS2Ki to the same state and we'll all benefit from the 
improvements over TS4.    I'm far from suggesting it is perfect or that OR 
is even close to being infallible, but I don't see any benefit for myself 
or others in going ballistic about it.  I'm in no hurry to change trading 
platforms and walk away from the (by now) rather huge investment of time 
and money that I've got in TS.  If I thought that OR was not trying to 
improve the product, I might change my position on this, but I can see 
progress.  -uf

At 06:56 PM 10/11/99 -0700, Stephen Wandling wrote:
>Ullrich I have just read your 'reasonable' complaints.  Regarding TS2K,
>you have  told us that you "find it quite useful and in a few areas, a
>distinct improvement on what I had under TS4".
>
>Then you tell us that you sometimes have a problem when "GlobalServer
>hangs while loading symbol list when I ask it to come up online.   I
>find that when this happens I have to shut GlobalServer down from NT
>Task Manager, then bring GlobalServer up again in OffLine mode, go
>through the 10+ hour process of exporting, renaming, importing the
>server\pds directory, then finally go back to online mode."
>
>And you find this quite useful?  Spending 10+ hours of your life trying
>to nurse this sick puppy back to health!  This is useful?  Bill Cruz
>must be smirking if he read that.  "The sheep are peaceful tonight".
>
>I say that if you do not go totally berserk with Omega when this happens
>then you are not only selling yourself short, but you are letting down
>all of the users of this product, both current and potential.
>
>It is a sad fact that as quality diminishes in our society, our will to
>challenge this reduced quality also has diminished.  "Hey, it only cost
>$50, it's no big deal if one button falls off."
>
>Ullrich, I don't mean to be singling you out.  I'm just trying to say
>how very sad it makes me feel to see my fellow men acting like slaves in
>the face of this corporate indifference.
>
>Ok group, page 21, all together now:
>
>"I will not rock the boat"
>"I will take what is given to me"
>
>That was pretty good, but once more, with feeling:
>
>"I will not rock the boat"
>"I will take what is given to me"
>
>Good boy!