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Dear Bob,
I have both TS4 and PSuite2k, using dialdata E-O-Day (historybank
sems premature and unreliable). Would you recommend me to go ahead with PS2k
for EOD or should I still consider to go with TS4 for some time - do I risk
seriously with PS2k on system trading?
Felix Stutz,
Switzerland.
> Dave,
>
> I'm sorry that Historybank.com *IS* that simple and it *IS* crap.
> But it's free crap. :)
>
> You must change your perspective or your head will blow up. We, who are
> trying to use TS2k, are BETA TESTERS. If you have ever done beta
> testing before, you realize that the product is NOT ready to be used
> reliably, is being advertised irresponsibly, and being promoted
> wholeheartedly!! This is just the way cash hungry big software
> companies operate in the 90's.
>
> If you are a serious trader and you have used TS4.0 or 3.51 with a third
> party data provider, I would suggest doing what many of us are doing;
> 1. Don't take TS2k seriously.
> 2. Keep trading with your old software/data on a separate computer.
> 3. Satisfaction will come, but it will be slow.
> 4. Competition is good and other vendors (like TradeWare) might be head
> to head with OR in the next 6 to 12 months. (many of us can't
> wait!)
>
> I've included a letter exchange below to show that you are not alone.
> Several of us, everyday, send similar letters and get back similar
> "non-responses" to questions that never should have been necessary to
> ask. Omega is not in the business to help you, but to debug and sell
> it's products (see letter below). That's just the way it is...
>
> OTOH, if it wasn't for the attitude that Omega takes, there would be no
> Omega-List. And thanks to some generous and brainy people on the
> Omega-List, sometimes real help is only an e-mail away.
>
> Bob Perry
> San Jose, CA
>
> -----Original Message to Omega Tech Support-----
> From: Bob Perry [mailto:bobperry@xxxxxxxxxxx]
> Sent: Wednesday, July 28, 1999 6:06 PM
> To: Tech Support
> Subject: no /ES9U or /SP9U overnight refresh tick data
>
> Dear Omega Tech Support,
>
> I cannot seem to receive any intra-day refresh tick data for /ES9UG,
> /ES9U, or /SP9U from Historybank.com.
>
> I use /ES9UG during the day to trade with, but also have listed /ES9U so
> that I can get overnight History.com updates. I *DO* get daily data,
> but no tick data (I have it set up to collect 1 tick, 5 min, and daily).
> Can you tell me if there is intra-day tick data available for these
> symbols? Why can I not receive it?
> Thanks for any help,
>
> -----Omega Response-----
> Mr. Perry,
>
> I have sent a report to our Department of Data Integrity about the
> problem you are experiencing. We will correct these minor gaps of data
> as soon as possible.
> Thank you so much for your input.
>
> Ernest Seminaro
> Customer Support Technician
> Omega Research, Inc.
>
> "Satisfied customers are our top priority. Please let us know what you
> think of the level of service provided. You can send feedback directly
> to our Customer Support Manager, Albert Paredes at
> aparedes@xxxxxxxxxxxxxxxxx
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