[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

Omega Customer Survey



PureBytes Links

Trading Reference Links

I received this last week.  I sent them a few suggestions and a few
barbs.  I suggest if you didn't receive it to use this one to register
your thoughts.  I was particulary annoyed at the fact that Radar Screen
is the focus of most of the survey.
Received: from mx04.erols.com ([207.172.3.244]) by mta1.mail.erols.net
          (InterMail v03.02.07.03 118-128) with ESMTP
          id <19990701145820.TUPO26557@xxxxxxxxxxxxxx>;
          Thu, 1 Jul 1999 10:58:20 -0400
Received: from omegaxchg.omegaresearch.com (omegaxchg.omegaresearch.com [209.149.196.11])
	by mx04.erols.com (8.8.8-970530/MX-980323-gjp) with ESMTP id KAA16285;
	Thu, 1 Jul 1999 10:58:17 -0400 (EDT)
Received: by OMEGAXCHG with Internet Mail Service (5.5.2448.0)
	id <MC2PCBMZ>; Thu, 1 Jul 1999 10:55:47 -0400
Message-ID: <00404B15D1C3D211AC700008C7453BCF0105C730@xxxxxxxxx>
From: ProSuiteSurvey <ProSuite.Survey@xxxxxxxxxxxxxxxxx>
Date: Thu, 1 Jul 1999 10:55:31 -0400 
MIME-Version: 1.0
X-Mailer: Internet Mail Service (5.5.2448.0)
Content-Type: text/plain;
	charset="iso-8859-1"
X-Mozilla-Status2: 00000000

Dear Customer,

Thank you for choosing Omega Research, Inc. for your investment decision
software tools. In our effort to better serve your investment software
requirements, please assist us by answering the following questions about
RadarScreen 2000i. Please feel free to comment on any of the questions, and
include your thoughts and concerns about the product.

Simply click reply, and answer as many question as you can.

Thank You

1.	When did you receive your copy of ProSuite 2000I?

	
_________________________________________________________________

2.	Please describe your computer hardware

			CPU Speed__________    Memory __________    Hard
Drive Size ___________

3.	What version of RadarScreen 2000i do you have currently installed? 
	(You can find this information under Help / About ProSuite 2000i)

	_______________________

4.	What data provider are you using? (DBC, HistoryBank.Com, etc.)

	
_________________________________________________________________

			Delivery Method:  {    }  Internet     {    }
Satellite     {    } Cable TV

5.	What markets to you primarily trade? (Check all that apply)

	{    } Stocks     {    } Futures     {    } Stock Options     {    }
Future Options
	{    } Index Options     {    } Mutual Funds     {    } Bonds   {
} Other

6.	How would you describe the installation process? 

	{    } No Problem     {    } OK, but with some difficulties     {
} Could not install 

	Explain any problems:
_______________________________________________

7.	Were you able to setup and establish your data provider?

	{    } No Problem     {    } OK, but with some difficulties     {
} Could not setup 

	Explain any problems:
_______________________________________________

8.	Is the printed documentation helpful

			{    } Very helpful     {    } Somewhat helpful
{    } Not Helpful     {    } Not Read

		Please explain:
_______________________________________________________

9.	Is the online help useful

			{    } Very helpful     {    } Somewhat helpful
{    } Not Helpful     {    } Not Used

		Please explain:
_______________________________________________________

10.	I am using RadarScreen (Check all that apply)

			{    } During market hours        {    } After the
market closes         {    } Both

11.	I am using RadarScreen

			{    } Everyday     {    } A couple times a week
{    } A couple times a month

12.	I am using RadarScreen: (Check all that apply)

	{    } Primarily to view  price quotes     {    } To scan the
markets in real time
	{    } To scan the markets end-of-day

13.	I plan to use the alert and messaging functionality in RadarScreen

			{    } Yes     {    } No

14.	I am having the most problem with or understanding

	
____________________________________________________________________

15.	I am interested in writing my own custom indicator columns

			{    } Yes     {    } No

16.	I would like someone to write a custom column for an idea I have

			{    } Yes     {    } No

17.	The main benefit of RadarScreen for me is that

	
____________________________________________________________________

18.	The new features I would most like see added to the product are

	
____________________________________________________________________

19.	The main drawback to RadarScreen for me is that

____________________________________________________________________

Other Comments: