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Re: Service Pack 2 Info



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Carroll,

	I respect your right to express your opinion, but...  Perhaps you are not
aware of the issues at stake here...

	Unless I am mistaken (and I bet dollars to doughnuts I am not), the person
who received this letter had signed a non-disclosure agreement [with Omega]
in order to be on the recipient list.  In my estimation either 1) a signor
sent it to Mark in violation of his agreement or 2) Mark was a signor (I am
fairly certain that he was) and he violated that trust.

	I have to stand behind my statement.  If a consultant will do this to
Omega he will do it to anyone.  Trust is trust.  If I EVER violate that
trust I am through in this industry - all I will be able to do after that
is sell systems like any other snake oil salesman...

	It does not matter whether you contract is with an individual or with a
corporation - a confidence is a confidence.  If a consultant will divulge
the trade secrets of one associate I must assume he will divulge the trade
secrets of ANY associate.  Being upset with a client does not in any way
remove the obligations of confidentiality.  Period.

	In my humble opinion...

Samuel



At 10:11 PM 05/05/99 , you wrote:
>Sam -
>
>I must respectfully disagree with you on this.  If I had somehow gotten hold
>of a message from YOU to Omega, I would certainly have respected any request
>by you to keep the material confidential.  But this was (apparently) a
>letter FROM Mitch (Omega) TO you.
>
>The relationship between list members and Omega is quite different from the
>relationship between you and me - there is a "contract" (and I don't mean
>

	No.  The relationship between two individuals is no different from the
relationship between an individual and a corporation or between two
corporations.  You are WRONG there!  That is an excuse, not a reason.

>
>the license agreement) between Omega and its customers and this "contract"
>obligates Omega to treat its customers fairly and reasonably.  Many members
>of this list would insist that Omega has breached this implied contract and,
>in doing so, has forfeited any right to expect its wronged customers to
>respect requests from the Company.
>
>An additional consideration is that the subject matter of the letter is one
>of pressing concern to all customers of Omega, and a strong argument could
>be made that we ALL have a RIGHT to this information.  The sin is that of
>Omega in NOT passing this information to ALL concerned customers.
>
>A final consideration is that there is nothing in the letter which could be
>considered proprietary to Omega - it reveals no trade secrets or marketing
>plans.  It could be damaging to Omega's reputation, but in that respect it
>contains nothing which cannot be found in our List digests or on Mark's web
>site.
>
>Regards,
>Carroll Slemaker
>

	Respecting ones wishes should be reason enough for each and every one of
us.  We all need to meditate on this issue and see if we find ourselves
wanting.  I have no doubt about this.


    Samuel K. Tennis                              Vista Research
    129 Staff Drive                       voice: 1(850) 243-5105
    Ft. Walton Beach, FL  32548             fax: 1(850) 301-2884
    skt@xxxxxxxxxxxxxxxxxx        http://www.vista-research.com/
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