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Re: Service Pack 2 Info



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Sam -

I must respectfully disagree with you on this.  If I had somehow gotten hold
of a message from YOU to Omega, I would certainly have respected any request
by you to keep the material confidential.  But this was (apparently) a
letter FROM Mitch (Omega) TO you.

The relationship between list members and Omega is quite different from the
relationship between you and me - there is a "contract" (and I don't mean
the license agreement) between Omega and its customers and this "contract"
obligates Omega to treat its customers fairly and reasonably.  Many members
of this list would insist that Omega has breached this implied contract and,
in doing so, has forfeited any right to expect its wronged customers to
respect requests from the Company.

An additional consideration is that the subject matter of the letter is one
of pressing concern to all customers of Omega, and a strong argument could
be made that we ALL have a RIGHT to this information.  The sin is that of
Omega in NOT passing this information to ALL concerned customers.

A final consideration is that there is nothing in the letter which could be
considered proprietary to Omega - it reveals no trade secrets or marketing
plans.  It could be damaging to Omega's reputation, but in that respect it
contains nothing which cannot be found in our List digests or on Mark's web
site.

Regards,
Carroll Slemaker