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If you look closely at the fine print in your Omega documents - you'll probably
see that they're governed by the law of Florida (which is where Omega is
located). Any oral promises made by salespeople are merged into the written
documents actually agreed to when you buy the product (with some exceptions
which might or might not apply). Therefore - as a Florida lawyer (albeit not a
practicing one) - I suggest that if anything you discuss with a salesperson is
important to your use of the product - that you get the salesperson's promises
*in writing* from someone who is authorized to bind the company.
FWIW - when I went to the TS2000 rollout in Fort Lauderdale - I found that all
but one of the Omega people I spoke with didn't have a clue when I asked the
kinds of questions we're talking about here (they knew about sales - but they
didn't know about the technical aspects of the product). And the one person
who did have a clue gave me answers I didn't like. Robyn
fpi@xxxxxxxxxxxx wrote:
> Dear Gregory:
>
> You wrote:
>
> If Omega's records show that I have TS2k, I will not be eligible
> for the TS4.0 y2k patch. I will be eligible for the patch if I
> "return" TS2k. Omega's policy does not allow TS4.0 and TS2k to
> run on the same machine. Presumably, Omega feels running on two
> machines requires two licenses.
>
> The TS4.0 y2k patch is not free(!), but the price has not yet been
> announced. The patch will also be fingerprinted to my machine(!),
> and under password control. (I don't know if the password is good
> "for life".)
>
> Your post prompted me to call Omega concerning the above.
>
> The sales rep I talked to said you could get a Y2K patch for TS4 even if
> you have upgraded to TS2000i.
>
> He said the charge for the patch would probably be S&H.
>
> He said he noted on my account that I am to receive a Y2K patch.
>
> He also said they're not sent out automatically, so it seems once the patch
> is available, you must call Omega and request it.
>
> Would appreciate others feedback on their experiences in regards to getting
> a Y2K patch after having upgraded to TS2000i.
>
> Regards,
>
> FPI
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