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I want to heartily endorse the sentiments expressed in the letter below. In my case, constraints of
processor speed, memory and disk space determine that, until I upgrade my entire system, I will need to
continue to use TS3.5 for the foreseeable future. I had considerable problems with the early version of the
server which was shipped with my original copy of TS early in 1995, but an Omega technical support
representative supplied me with a complete upgrade to a newer version of the program at no cost to me,
and did not even charge me for shipping. SInce then, I have had no problems at all running the software on
a 486DX66 with 20 megs of RAM, while simultaneously maintaining an internet connection and running my e-
mail program.
I do not believe I could do this with TS 4.0, even if I could find room on my hard disk to install it.
I, too, hope that Omega will continue to support this older release by making a patch available for the Y2K
problem.
Bob Young
>
> I'm glad to hear that Omega Research plans to provide a year 2000 patch
> for TS 4.0. That adds to my belief that Omega not only sells the best
> trading software but also stands behind its products following the sale by
> supporting its customers, particularly by providing necessary and timely
> patches for its software.
>
> I do hope that Omega will also release a year 200 patch, as well, for TS
> 3.5.
>
> Although I have twice upgraded to 4.0, both times I have thereafter
> deleted 4.0 and re-installed 3.5 because I have found 3.5 to be faster,
> simpler, and less subject to crashes - and 3.5 does everything that I want
> my trading software to do and does it flawlessly, without problem. I just
> don't use the additional features that 4.0 provides, and for my trading, I
> have found 3.5 to be the stronger and preferable program. I have heard
> many other TS users make similar comments; I believe that you might be
> surprised to learn of the number of traders, particularly older and more
> experienced ones, who continue to use 3.5.
>
> I would like to continue to use TS 3.5 as my primary day-trading software
> in the year 2000 and beyond. I wish to encourage Omega to release a year
> 2000 patch for TS 3.5 as well as the one planned for 4.0.
>
> Thank you for your consideration.
>
> Sincerely,
>
> Richard Josslin
> TS User #253
>
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