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Along these lines, I don't understand the rationale behind the Symbol
Universe. This has to be tediously and manually updated. These updates
are destroyed if a new version is installed.
Many software programs are able to install updates without disturbing
user personalizations.
Also, it is unfathomable to me that Omega doesn't release new Symbol
Universes to reflect major changes that affect most users: the S&P
split, the OEX split, the new DJ offerings, the new E-mini, etc.
Allan
_____________________________________________
James Rehler wrote:
>
> Nobody is bashing Omega. Several of us Omega product users have years
> and years of experience with Omega's false promises, bugged out releases
> and non existent support. It's not bashing to complain in a public forum
> about unresolved problems that cost the user money. It would be bashing
> if the complaints were unfounded. We have also found that unless you get
> down right nasty at times, Omega simply will not respond with a
> solution.
>
> The following graph represents my experience with Omega both good and
> bad.
>
> 0 20 40 60 80 100 120+
> Bad *****************************************************
> Good **
>
> As you can see there is a decided bias to the negative side. And that is
> exactly why old hands tend to take the attitude that "I'll believe it
> when I see it" and if you want results(with Omega) you've got to "Yell
> long and loud".
>
> Omega used to have a site on AOL. This was when version 3.5 was
> released. The release of 3.5 was a nightmare for Omega and a large
> majority of users. The forum at the site was chalked full of negative
> comments about Omega's bugged out and totally useless early releases of
> 3.5. Omega was forced to act to correct major defiencies(read TS was not
> useable) in that release. Then, they decided to shut down the AOL site
> and go to their own internet site sans the public discussion forum. Can
> you guess why? The negative publicity was hurting sales, which forced
> them to correct the bugs.
>
> As I see it the Omega-list is the inheritor of the original AOL forums
> function to air complaints and get Omega to act. The only drawback is
> that it is not as widely circulated to potential purchasers making that
> function much less effective (Omega's original idea when they
> discontinued the discussion forum on AOL and didn't reinstate it on the
> internet site).
>
> Enclosing, I will say that I use TradeStation because so far no other
> product can provide the same capabilities, but I will switch in a second
> to another product if it is provides the same or enhanced capabilities
> and better support. Omega has made some small positive advances in
> support, but they have a long, long way to go. And with all the ill will
> they've built up over the years they are vurnerable to losing
> significant market share to a competitor.
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