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[Metastockusers] Equis User Friendliness



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<< Sure the index in the book is off by a couple of pages here and there but all you have to do is flip around a bit and you'll find it.  I rarely use the book anyway.  The on-screen help is much faster for me.>>

I agree that MS is a good basic charting program and that aspect has improved over the years.  However, with version 8.0 NONE of the entries that I've looked up in the hard copy index are anywhere close to the pages they refer to and several items aren't in there (or in the Help system) at all.  (Via email, Equis has admitted to this error and has said that a reprint of the manual is in process and will be distributed when done.  Ha!  I trust them as much as I do Saddam.)  As far as searching through the manual for an individual topic, it is next to impossible.  As far as the on-line help (within MS), it is the most anemic help information system I have on any program I own (other than freeware).  Many topics have subjects, then give you absolutely no specific information on how to perform the task at hand.

I was on this list (or a similar one) 4 or 5 years ago and it was monitored by an MS technician.  The tech would respond to many of the questions which didn't receive adequate answers by the user group, and would also respond to MS deficiencies.  Since the Reuters take over, this no longer happens.

I've been with MS since version 1 and since Reuters entered the picture have found that they are not interested in MS customers, only in selling add-ons and data.

Jay






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