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I agree with Jay. In their haste to sell boxes, Equis issued
Metastock 8 with a number of annoying, and fairly obvious, bugs.
Support people have assured me that some sort of housecleaning
program resolving the bugs would be released months ago, and I'll bet
if I called tomorrow I'd receive the same assurance. It wouldn't
surprise me that, when they do come out with something, they'll be
charging for a release that corrects bugs in a version that I already
foolishly paid for. If more of us resolved (as I have) not to pay
them another cent until I see more resources go into software
development than marketing, I think we'd see better products.
--- In Metastockusers@xxxxxxxxxxxxxxx, JayTownsend@xxxx wrote:
> << Sure the index in the book is off by a couple of pages here and
there but
> all you have to do is flip around a bit and you'll find it. I
rarely use the
> book anyway. The on-screen help is much faster for me.>>
>
> I agree that MS is a good basic charting program and that aspect
has improved
> over the years. However, with version 8.0 NONE of the entries that
I've
> looked up in the hard copy index are anywhere close to the pages
they refer
> to and several items aren't in there (or in the Help system) at
all. (Via
> email, Equis has admitted to this error and has said that a reprint
of the
> manual is in process and will be distributed when done. Ha! I
trust them as
> much as I do Saddam.) As far as searching through the manual for
an
> individual topic, it is next to impossible. As far as the on-line
help
> (within MS), it is the most anemic help information system I have
on any
> program I own (other than freeware). Many topics have subjects,
then give
> you absolutely no specific information on how to perform the task
at hand.
>
> I was on this list (or a similar one) 4 or 5 years ago and it was
monitored
> by an MS technician. The tech would respond to many of the
questions which
> didn't receive adequate answers by the user group, and would also
respond to
> MS deficiencies. Since the Reuters take over, this no longer
happens.
>
> I've been with MS since version 1 and since Reuters entered the
picture have
> found that they are not interested in MS customers, only in selling
add-ons
> and data.
>
> Jay
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