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Ken,
If you are still lurking I would like to offer some constructive critisicm.
I've been in the systems and software development industry for the best part
of 30 years and IMO this date calculation problem illlustrates the lack of
proper communication bewteen the product supplier and its' users. Currently
when suggestions are sent to the official Equis address they generate a
standard polite response - there is no discussion or exchange of ideas.
Surely there should be an official forum where users can
submit ideas and suggestions and communicate (2 way) with the product
developers. An area for known issues would also prevent problems such as
this single precision floating point being raised repeatedly. Users should
be able to access discussions of all suggestions and add their own input.
Additionally Equis should be able to keep the users informed about what is
planned in forthcoming releases. This approach would benefit both Equis and
all users in producing a better product.
The Amibroker product has already been mentioned in the MS lists. If you
haven't already done so I would respectfully suggest you take a look their
web site to see how communciation and dialogue with the user base can be
conducted in a most professional manner, even by a very small company.
BTW I am intrigued to know how Equis communicates with "the overhwleming
number of our users who are not members of this list or any other". How do
these users voice their opinions or influence Equis product strategy?
John
> Theo:
>
> I have been here listening the whole time.
>
> I only contribute when I feel I can add some meaningful information to the
> conversation. I have no business breaking in to many of your
conversations
> on trading techniques or strategy. This list is for our customers to
> exchange ideas and information. It is not a technical support list nor is
> it a place to make suggestions about the product. There are other places
> that are set up to better handle that type of information exchange.
>
> I lurk on this list only to stay informed with the issues that our "power
> users" are discussing. That way I can make sure I am not totally blinded
by
> the issues and concerns of the overwhelming number of our users who are
not
> members of this list or any other.
>
> I'll still be here listening to the concerns of everyone even through all
> the unproductive personal attacks on my programming abilities, my
intellect
> and the abilities of my team. Yes, the complaints from the users on this
> list are heard and they are represented by me personally within Equis when
> it comes to figuring out how to best address the issues of ALL our
> customers. I can promise that this group is not being ignored, but I can
> also be frank in saying that there are many requests for program changes
to
> MetaStock that never come up within the confines on this list.
>
> We are working on solutions to many of the problems being voiced on this
> list. I understand this is small consolation to those of you who have
been
> waiting a long time for certain improvements. Changes are in the works,
but
> I cannot predict when they will ultimately be available. Sweeping changes
> to any software product of the magnitude of MetaStock are not to be taken
> lightly nor do they happen quickly. In the meantime, I will not lurk
> quietly on the list when I am accused of not listening or not caring.
>
> Ken Hunt
> Programming Manager
> Equis International
>
> -----Original Message-----
> From: Theo Lockefeer [mailto:sky40912@xxxxxxxxx]
> Sent: Thursday, May 03, 2001 3:00 PM
> To: Metastock@xxxxxxxxxxxxx
> Subject: what is
>
>
> Metastock doing with this list ???
>
> An old server for the list , a PD manager who comes a
> few times a year for small talk in stead of professional
> listening to serious metastock users who did pay a lot
> of money for X-time the same program...... etc etc.
>
> TL
>
>
>
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