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Re: New Prophet user needs help



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I was initially attracted to Prophet because they offer historical equities
options data, which I was trying to research.  They even tacked on a second
free month to the trial, but nothing about their service worked for me.  I
really don't understand how a company that does nothing right manages to
stay in business.  Guess somebody musta found something they like.

If you find a good source of options data, please let me know.

-----Original Message-----
From: Mullin285@xxxxxxx <Mullin285@xxxxxxx>
To: metastock@xxxxxxxxxxxxx <metastock@xxxxxxxxxxxxx>
Date: Sunday, August 20, 2000 4:40 PM
Subject: Re: New Prophet user needs help


>Mike
>Thanks for the heads up on Prophet. I guess we'll see what happens tomorrow
>[Monday] The 1st 30 days are free so at least I'm not a paying customer,
yet.
>I looked at qp2 thanks for the suggestion. I have been hoping to find
futures
>and futures option data. Unfortunately qp2 does not have futures option
data.
>I had no idea it was going to be difficult to get started at charting!
>Thanks for the response.
>Chris
>
>In a message dated 8/20/00 3:10:24 PM Eastern Daylight Time,
>mpspencer@xxxxxxxxxxxxxx writes:
>
><< About a year ago I also tried Prophet for use with Metastock.
Everything
> about the service absolutely sucked - and that's being charitablean --
> downloads took forever, never completed without error, and their attitude
> (particularly form a sales/support person named Brenda) was that I must be
> doing it wrong.  Additionally, I tried their option quotes, and the prices
> were off by a factor of 10X or 100X; again they tried to blame me, or
> Metastock, and the problem was escalated to the president of the
> organization, but never resolved.  Presumably, a year downstream, they
> should have cleaned things up.  But, if any of this sounds familiar,
you're
> obviously running into the same problem.  My suggestion is to cut your
> losses.
>
> I switched to QuotesPlus (www.qp2.com), and have been delighted ever
since.
> Two minute downloads without incident.  Outstanding customer support.
Never
> looked back.  Hope this helped.
>
> Mike Spencer >>