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My experiences with Prophet were similar disasters and frustrations. Commodity
trading is difficult enough and a trader does not need the additional
frustrations of an unreliable data supplier to boot.
If you are looking for a truly reliable and clean commodity data supplier with
competitive prices try
Pinnacle Data @ http://www.pinnacledata.com
Successful trading
Lino Alessi
Michael Spencer wrote:
> I was initially attracted to Prophet because they offer historical equities
> options data, which I was trying to research. They even tacked on a second
> free month to the trial, but nothing about their service worked for me. I
> really don't understand how a company that does nothing right manages to
> stay in business. Guess somebody musta found something they like.
>
> If you find a good source of options data, please let me know.
>
> -----Original Message-----
> From: Mullin285@xxxxxxx <Mullin285@xxxxxxx>
> To: metastock@xxxxxxxxxxxxx <metastock@xxxxxxxxxxxxx>
> Date: Sunday, August 20, 2000 4:40 PM
> Subject: Re: New Prophet user needs help
>
> >Mike
> >Thanks for the heads up on Prophet. I guess we'll see what happens tomorrow
> >[Monday] The 1st 30 days are free so at least I'm not a paying customer,
> yet.
> >I looked at qp2 thanks for the suggestion. I have been hoping to find
> futures
> >and futures option data. Unfortunately qp2 does not have futures option
> data.
> >I had no idea it was going to be difficult to get started at charting!
> >Thanks for the response.
> >Chris
> >
> >In a message dated 8/20/00 3:10:24 PM Eastern Daylight Time,
> >mpspencer@xxxxxxxxxxxxxx writes:
> >
> ><< About a year ago I also tried Prophet for use with Metastock.
> Everything
> > about the service absolutely sucked - and that's being charitablean --
> > downloads took forever, never completed without error, and their attitude
> > (particularly form a sales/support person named Brenda) was that I must be
> > doing it wrong. Additionally, I tried their option quotes, and the prices
> > were off by a factor of 10X or 100X; again they tried to blame me, or
> > Metastock, and the problem was escalated to the president of the
> > organization, but never resolved. Presumably, a year downstream, they
> > should have cleaned things up. But, if any of this sounds familiar,
> you're
> > obviously running into the same problem. My suggestion is to cut your
> > losses.
> >
> > I switched to QuotesPlus (www.qp2.com), and have been delighted ever
> since.
> > Two minute downloads without incident. Outstanding customer support.
> Never
> > looked back. Hope this helped.
> >
> > Mike Spencer >>
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