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Justin/All...
What is the procedure to quit Reuters? Must it only be done at the end
of the month? I'm considering ProfitDirect, does anyone use that
service?
Thanks, John
Justin Case wrote:
>
> Winthorpe wrote:
>
> > Today is 4/29/99 and this is the "second" day in a row that I have been
> unable
> > to download quotes here in San Francisco. I keep getting ID 800 timeout
> errors.
> > Can anyone from Equis or Reuters please shed some light on this matter.
> This
> > on-going problem is getting rreal real old!
>
> Tomorrow is 4/30/99 and my very last day ever of having to put up with
> Reuters...THE worst data service around. I am swtiching to Pinnacle Data for
> futures and index data (http://www.pinnacledata.com); they are widely
> acknowledged to have the cleanest EOD data in the commodity business (no
> stock data); and either Quotes Plus (http://www.qp2.com) or StockWiz
> (http://www.stockwiz.com) for stock data.
>
> I have suffered with Reuters' awful data, late data delivery (sometimes as
> late as the the middle of the NEXT day for futures) and inadequate customer
> support for months longer than I should have...my only reason for having
> stayed with Reuters this long is that my neural network timing models,
> several hundred of them, will be invalidated when I switch over to
> Pinnacle's new symbols...and I will have to build new ones from scratch.
>
> I don't see why anyone that has a choice in the matter would continue to
> tolerate such bad service for such a high price. Do yourself a favor and
> switch...you'll likely save yourself a lot of money in the long run, and
> more importantly, a lot of frustration.
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