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I've not been able to download data from Reuters till past 10 pm Mountain
daylight savings time - from Calgary. Downloading problem started two days
ago.
Augie
winthorp@xxxxxxxxxxxxx wrote:
> John:
>
> I also have the same sentiments with your grivance. I have been having
> download problems for the past two days out here in San Francisco. I sure
> wish Reuters can get this probelm resolved sometime before the millenium.
> Can someone from Reuters or Equis address this ongoing problem.
> Winthorpe
>
> John wrote:
>
> > Anybody else unable to download data this evening? 4-21?
> >
> > I'm finding today's problem with Reuters as the worse ever as I have
> > been unable to get data even by limiting my request to only a few
> > issues.
> >
> > This is really intolerable, not having access to the data I'm paying a
> > high price for. One day without data can mean missing a large
> > opportunity.
> >
> > I do hope this ongoing situation is fixed soon or once again I will be
> > forced to switch to yet another service. I do value Reuters data quality
> > but with the higher cost I don't see why we're not getting reliable
> > delivery also.
> >
> > I suppose they will give one of those "canned" responses of how there is
> > a problem with a server that they will have fixed shortly only to have
> > it return once again in the future. It's my belief that the real problem
> > lies in stretching their resources too thin to make a larger profit and
> > when we have a "heavy" usage day the system falls apart.
> >
> > What do you say Reuters? ... John
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