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RE: Acknowledging Bugs was (Re: Chart Troubles?)



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One day Bill Gates is going to look at the numbers involved in
charting/technical analysis and put out a super duper package for $200!

George.


At 16:49 13/02/99 -0800, you wrote:
>Rob
>
>Equis should take a look at the 4dtv forum on Delphi.  There are several
>General Instrument employees that sort of monitor the posting, explain stuff
>to the list (like why things were done a certain way, etc.) and take
>suggestions from the list and submit them to the company.  We had a firmware
>(their term for it) download a couple of months ago and it included a bunch
>of our suggestions.
>
>This list is an example of how future customer service will be handled if a
>company is serious about customer support.  Even the negative posts are
>responded to.
>
>Regards
>
>Guy
>
>
>-----Original Message-----
>From: owner-metastock@xxxxxxxxxxxxx
>[mailto:owner-metastock@xxxxxxxxxxxxx]On Behalf Of Robert Jackson
>Sent: Saturday, February 13, 1999 11:59 AM
>To: metastock@xxxxxxxxxxxxx
>Cc: Equis Support; Equis Suggestions
>Subject: Acknowledging Bugs was (Re: Chart Troubles?)
>
>
>Hello,
>
>I am pleased to see Equis Support's reply acknowledging a bug in chart
>drawing.  I've often thought that Equis doesn't keep it's users as well
>informed as possible (something I've e-mailed Equis about many times).
>Hopefully this recent posting is a sign that things are changing and that
>we, as users, will be provided with lists of issues addressed in patches
>and upgrades along with lists of known, and as yet unaddressed, problems.
>
>Rob
>
>Dr. Robert Jackson
>robert.jackson@xxxxxxxxxxx
>
>
>-----Original Message-----
>From: Equis Support <support@xxxxxxxxx>
>To: 'metastock@xxxxxxxxxxxxx' <metastock@xxxxxxxxxxxxx>
>Date: Friday, February 12, 1999 2:21 PM
>Subject: RE: Chart Troubles?
>
>
>>This is the last of the chart errors we know about in version 6.52.
>>There will be a new patch available probably Tuesday afternoon that will
>>fix this one as well.
>>
>>Equis Support
>>http://www.equis.com/
>>http://www.equis.com/customer/support/
>>Please include previous email answers and questions in your response.
>>Equis and MetaStock and MetaStock Professional are registered trademarks
>>of Equis International. Achelis Binary Wave, The DownLoader, Expert
>>Advisor, OptionScope, Quotecenter, and Smart Charts are trademarks of
>>Equis International.
>>-----Original Message-----
>>From: Adam Hefner [mailto:VonHef@xxxxxxxxxxxxx]
>>Sent: Thursday, February 11, 1999 9:41 PM
>>To: MetaStock
>>Subject: Chart Troubles?
>>
>>
>>I am having problems changing my chart from daily to weekly plots.
>>
>>This is the normal daily display:
>>
>>
>>
>>
>>
>>And this is the problem chart:
>>
>>
>
>