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Fixed now.
Best regards,
Tomasz Janeczko
amibroker.com
----- Original Message -----
From: "Dennis Brown" <see3d@xxxxxxxxxxx>
To: <amibroker@xxxxxxxxxxxxxxx>
Sent: Friday, February 06, 2009 6:03 PM
Subject: Re: What is coming up, was: Re: [amibroker] Re: Why Amibroker support is not responding
> Tomasz,
>
> The feedback center seems to have just defaulted to AmiQuote ones
> today when I click on all Open Suggestions. It has been set to
> AmiBroker for years. I had to create a custom report to get to an AB
> report. Other first time users might be confused about what to do to
> see the suggestions (I was for a while today).
>
> BR,
> Dennis
>
> On Feb 6, 2009, at 7:40 AM, Tomasz Janeczko wrote:
>
>> Hello,
>>
>> As you correctly noted I don't really pre-announce new features.
>> They are released when they are ready.
>> One feature that is major for someone, is not major for somebody else
>> because he/she is not using that particular functionality.
>>
>> In the 5.21-5.30 cycle there will be lots of new things added
>> including some of "most frequently suggested". You may
>> take a look at the Feedback Center http://www.amibroker.com/feedback/
>> to have indication what is in the works because changing statuses of
>> issues provide
>> direct information of what is being done at the moment.
>>
>> The next beta (5.21) should be released in the middle of February.
>>
>> Best regards,
>> Tomasz Janeczko
>> amibroker.com
>> ----- Original Message -----
>> From: "tipequity" <l3456@xxxxxxxxxx>
>> To: <amibroker@xxxxxxxxxxxxxxx>
>> Sent: Thursday, February 05, 2009 11:55 PM
>> Subject: [amibroker] Re: Why Amibroker support is not responding
>>
>>
>>> TJ, I know that you don't like to announce your development plans.
>>> However, it seems to me that every major release has a one major
>>> enhancement (e.g., CBT, optimization and walk-forward) and many minor
>>> enhancement and bug fixes. It would helpful to know what the major
>>> enhancement in the immediate upcoming release is. This could help us
>>> manage our development work more efficiently (i.e., focus our areas
>>> that are not getting enhanced for the next three to six month).
>>>
>>> --- In amibroker@xxxxxxxxxxxxxxx, "Tomasz Janeczko" <groups@xxx>
>>> wrote:
>>>>
>>>> Dear Pavel,
>>>>
>>>> You need to calm down as everything is OK and let me explain why:
>>>>
>>>> First of all, support is responding to all your enquiries.
>>>> We however do not experience such problem, therefore support
>>>> is first trying to determine your configuration or any other local
>>>> problem that you may have. We will continue looking into your
>>> individual
>>>> problem and as soon as the reason is found and pinpointed, we could
>>> fix it.
>>>> That's pretty normal way of doing things:
>>>> a) reproduction of the problem on our end
>>>> b) isolation of the problem (where and why it happens?)
>>>> c) location in the code
>>>> d) fix
>>>>
>>>> We are currently at stage a) with you. The support channel will
>>> continue
>>>> working with you to solve any problem you may have.
>>>>
>>>> Second thing, the company is in perfect shape. For me the recession
>>>> can take 5 years or more. In fact after short drop in October, the
>>> sales make new records now,
>>>> probably because people find out that they can have superior
>>> software
>>>> for fraction of a price of other solutions. That's pretty normal
>>> that in tough times
>>>> people are more price-sensitive and enjoy the huge technical
>>> advantage of AmiBroker
>>>> at extremely fair price.
>>>>
>>>> You are relatively new customer and you apparently
>>>> are not aware of the release cycle. Yes there are periods where new
>>> betas
>>>> are coming every week, but ...
>>>> AFTER official release (which happened in fact quite recently) I
>>> take a BREAK
>>>> from development activities.
>>>>
>>>> So the sole reason for not having new betas recently is the fact
>>> that I
>>>> took BREAK from development to spend time with family (I may remind
>>> you
>>>> that there was Christmas, New Year holidays plus 2 week winter
>>> vacation season
>>>> for our children).
>>>>
>>>> Yes, contrary to what somebody may think, I am a human, not robot,
>>>> so from time to time I take a break.
>>>>
>>>> There are also activities that you don't see because they are not
>>> directed
>>>> to general public and happen behind the scenes. One of such activity
>>>> is creation of interface to one of the largest Polish brokerages.
>>>> Such moves are invisible to non-Polish users but contribute greatly
>>>> to growing user base and growing cash flow.
>>>>
>>>> So relax a bit and cheer up.
>>>>
>>>> If you have a free minute, you may check what the latest
>>>> "innovation" from Microsoft Research does with popular songs:
>>>> http://timesonline.typepad.com/technology/2009/02/top-20-tracks-
>>> r.html
>>>>
>>>> Best regards,
>>>> Tomasz Janeczko
>>>> amibroker.com
>>>> ----- Original Message -----
>>>> From: "pavelmanas" <pavelmanas@xxx>
>>>> To: <amibroker@xxxxxxxxxxxxxxx>
>>>> Sent: Tuesday, February 03, 2009 12:30 PM
>>>> Subject: [amibroker] Why Amibroker support is not responding
>>>>
>>>>
>>>> Dear Tomash,
>>>>
>>>> I have got few questions about Amibroker support and volume bars
>>>>
>>>> 1. at the beginning of January I reported a problem regarding
>>>> incorrect creation of volume bars to the official support eMail
>>>> address. I consider this problem as very important because it
>>>> touches a basic real-time charting functionality in Amibroker. I
>>>> had got a quick reply that someone was going to replicate the
>>>> problem, however, since that time I have not heard anything even
>>>> though I urged this already two times. Also on 16th of January I
>>>> logged this problem (#1669) into the "Amibroker Feedback Center".
>>>> Unfortunately, this site seems to be abandoned (by Amibroker staff)
>>>> since end of December. In my desperation I had to move my intraday
>>>> activities to Multicharts. This situation together with not
>>> updated
>>>> information on the Amibroker web page and pause in releasing new
>>>> updates (I got used to see new releases every week 8-) ) obviously
>>>> suggests to me as a customer that something is going on in the
>>>> company. Here are the questions:
>>>> - is the company ok and when can we expect next release?
>>>> - what is the current status of Amibroker support?
>>>> - is anyone looking into "Amibroker Feedback Center"?
>>>> 2. I am attaching the reported problem and will appreciate if
>>>> someone can look into it.
>>>>
>>>> in real-time volume chart 2500V for ES H9 I am experiencing very
>>>> strange behavior. When volume reaches 2500 it is supposed to
>>> create
>>>> a new volume bar, reset the volume to 0 and start adding volume
>>>> again for the new bar. What is happening is that it reaches 2500,
>>>> creates a new bar, volume goes to e.g.350 suddenly the new bar is
>>>> removed and volume for previous bar jumps back to e.g. 1700. This
>>>> happens multiple time for the same bar. Sometimes even two new
>>> bars
>>>> are created and than removed. This behavior is happening
>>> frequently
>>>> almost every bar. Certainly under such circumstances it is
>>>> impossible to trade volume charts. I noticed recently that the
>>>> volume is jumping even in the single bar so it goes e.g.
>>>> 400,412,450,275,300,320,500,520,250,.
>>>>
>>>> How to reproduce the problem:
>>>> 1. data source = eSignal Real-Time Data
>>>> 2. symbol ES H9
>>>> 3. Volume Bars set to 2500
>>>> 4. database source set to tick chart with max. allowed number of
>>>> data 500000
>>>> 5. this gives me usually 2-3 days of history. Sometimes in heavy
>>>> volume days it provides 1,5 days of history. Note. I have changed
>>>> the registry to have max. allowed data set to 1,000,000. This gave
>>>> me another 2 days of data history so together 5 days.
>>>> 6. Amibroker 5.2 R1 (offical release)
>>>> 7. Windows Vista Business
>>>>
>>>> Thank you and regards
>>>>
>>>> Pavel
>>>>
>>>>
>>>>
>>>>
>>>> ------------------------------------
>>>>
>>>> **** IMPORTANT ****
>>>> This group is for the discussion between users only.
>>>> This is *NOT* technical support channel.
>>>>
>>>> *********************
>>>> TO GET TECHNICAL SUPPORT from AmiBroker please send an e-mail
>>> directly to
>>>> SUPPORT {at} amibroker.com
>>>> *********************
>>>>
>>>> For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
>>>> http://www.amibroker.com/devlog/
>>>>
>>>> For other support material please check also:
>>>> http://www.amibroker.com/support.html
>>>>
>>>> *********************************
>>>> Yahoo! Groups Links
>>>>
>>>
>>>
>>>
>>>
>>> ------------------------------------
>>>
>>> **** IMPORTANT ****
>>> This group is for the discussion between users only.
>>> This is *NOT* technical support channel.
>>>
>>> *********************
>>> TO GET TECHNICAL SUPPORT from AmiBroker please send an e-mail
>>> directly to
>>> SUPPORT {at} amibroker.com
>>> *********************
>>>
>>> For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
>>> http://www.amibroker.com/devlog/
>>>
>>> For other support material please check also:
>>> http://www.amibroker.com/support.html
>>>
>>> *********************************
>>> Yahoo! Groups Links
>>>
>>>
>>>
>>
>>
>> ------------------------------------
>>
>> **** IMPORTANT ****
>> This group is for the discussion between users only.
>> This is *NOT* technical support channel.
>>
>> *********************
>> TO GET TECHNICAL SUPPORT from AmiBroker please send an e-mail
>> directly to
>> SUPPORT {at} amibroker.com
>> *********************
>>
>> For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
>> http://www.amibroker.com/devlog/
>>
>> For other support material please check also:
>> http://www.amibroker.com/support.html
>>
>> *********************************
>> Yahoo! Groups Links
>>
>>
>>
>
>
>
> ------------------------------------
>
> **** IMPORTANT ****
> This group is for the discussion between users only.
> This is *NOT* technical support channel.
>
> *********************
> TO GET TECHNICAL SUPPORT from AmiBroker please send an e-mail directly to
> SUPPORT {at} amibroker.com
> *********************
>
> For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
> http://www.amibroker.com/devlog/
>
> For other support material please check also:
> http://www.amibroker.com/support.html
>
> *********************************
> Yahoo! Groups Links
>
>
>
------------------------------------
**** IMPORTANT ****
This group is for the discussion between users only.
This is *NOT* technical support channel.
*********************
TO GET TECHNICAL SUPPORT from AmiBroker please send an e-mail directly to
SUPPORT {at} amibroker.com
*********************
For NEW RELEASE ANNOUNCEMENTS and other news always check DEVLOG:
http://www.amibroker.com/devlog/
For other support material please check also:
http://www.amibroker.com/support.html
*********************************
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