Re: [amibroker] Is AmiBroker Support on Vacation, "rude" or what??

["Tomasz Janeczko" <amibroker@xxxxxx>]

FYI: message 22642 was sent on AUGUST 2005 (this year), not past year.

Best regards,
Tomasz Janeczko
amibroker.com

----- Original Message -----

From: Jason Hart

To: amibroker@xxxxxxxxxxxxxxx

Sent: Tuesday, August 30, 2005 5:25 PM

Subject: Re: [amibroker] Is AmiBroker Support on Vacation, "rude" or what??

You sent messages on Sept 12 & Sept 18.....you've waited a full year and you are just bringing this up now????  LoL

 

 

bistrader <bistrader@xxxxxxxxx> wrote:

I find it disturbing that AmiBroker Support selectively decides what
issues it wants to respond to.  I have talked to several in our
FastTrack group that send emails to AmiBroker Support and even Tomasz
asking for help.  Oh sure, they get the standard message saying that
a response will be provided within 24 hours but they never hear a
thing on what they consider to be critical items. One might ask, why
is AmiBroker Support and even Tomasz being so selective in what they
repond to?  I, for one, have no idea.

I certainly hope that this does not continue.  I really like the
software and the response by AmiBroker prior to these string of cases
has been quite good.

In any case, I hope it changes.  I saw a message recently where
someone on this board implied that someone else was being rude.  Is
it "rude" when one tells you that a response will be provided and
none ever is?  Is it "rude" when someone does not respond even when
repeated requests are made.  I hope not.  I would rather think that
he/she just got caught up in the moment.  An oversight, if you will.

So, if interested, think about responding to request 22642 originally
sent to AmiBroker on September 12th and then again on September
18th.  Try to be nice as we should all practice what we preach.

...

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