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My error. It was Aug 12 and 18, 2005 and then here on Yahoo AmiBroker a week ago. The good news is that I just received a reply. The email (look it up here if you care) addressed a problem, asked AmiBroker Support to duplicate the problem and ended by stating that I would appreciate feedback. I sent it to Tomaz once. I sent it to AmiBroker Support twice. I posted here once. Jason Hart <jayhart_1972@xxxxxxxxx> wrote:
You sent messages on Sept 12 & Sept 18.....you've waited a full year and you are just bringing this up now???? LoL
bistrader <bistrader@xxxxxxxxx> wrote:
I find it disturbing that AmiBroker Support selectively decides what issues it wants to respond to. I have talked to several in our FastTrack group that send emails to AmiBroker Support and even Tomasz asking for help. Oh sure, they get the standard message saying that a response will be provided within 24 hours but they never hear a thing on what they consider to be critical items. One might ask, why is AmiBroker Support and even Tomasz being so selective in what they repond to? I, for one, have no idea.
I certainly hope that this does not continue. I really like the software and the response by AmiBroker prior to these string of cases has been quite good.
In any case, I hope it changes. I saw a message recently where someone on this board implied that someone else was being rude. Is it
"rude" when one tells you that a response will be provided and none ever is? Is it "rude" when someone does not respond even when repeated requests are made. I hope not. I would rather think that he/she just got caught up in the moment. An oversight, if you will.
So, if interested, think about responding to request 22642 originally sent to AmiBroker on September 12th and then again on September 18th. Try to be nice as we should all practice what we preach.
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