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Hello,
I have forwarded your message to Marcin for checking in detail.
One thing is sure that we do not "selectively decide" what issues to respond to.
I have quickly checked the issue you mentioned and you don't ask any question in it.
All I can see are some thoghts/observations.
Best regards,
Tomasz Janeczko
amibroker.com
----- Original Message -----
From: "bistrader" <bistrader@xxxxxxxxx>
To: <amibroker@xxxxxxxxxxxxxxx>
Sent: Tuesday, August 30, 2005 4:35 PM
Subject: [amibroker] Is AmiBroker Support on Vacation, "rude" or what??
>I find it disturbing that AmiBroker Support selectively decides what
> issues it wants to respond to. I have talked to several in our
> FastTrack group that send emails to AmiBroker Support and even Tomasz
> asking for help. Oh sure, they get the standard message saying that
> a response will be provided within 24 hours but they never hear a
> thing on what they consider to be critical items. One might ask, why
> is AmiBroker Support and even Tomasz being so selective in what they
> repond to? I, for one, have no idea.
>
> I certainly hope that this does not continue. I really like the
> software and the response by AmiBroker prior to these string of cases
> has been quite good.
>
> In any case, I hope it changes. I saw a message recently where
> someone on this board implied that someone else was being rude. Is
> it "rude" when one tells you that a response will be provided and
> none ever is? Is it "rude" when someone does not respond even when
> repeated requests are made. I hope not. I would rather think that
> he/she just got caught up in the moment. An oversight, if you will.
>
> So, if interested, think about responding to request 22642 originally
> sent to AmiBroker on September 12th and then again on September
> 18th. Try to be nice as we should all practice what we preach.
>
> ...
>
>
>
>
>
> Please note that this group is for discussion between users only.
>
> To get support from AmiBroker please send an e-mail directly to
> SUPPORT {at} amibroker.com
>
> For other support material please check also:
> http://www.amibroker.com/support.html
>
>
> Yahoo! Groups Links
>
>
>
>
>
>
>
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