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Hi Chris,
I am sorry to hear about all those problems. My suggestion would be to
forward a copy of the e-mail you just posted to support with 'URGENT'
along with the original support number in the subject line and attention
it to Tomasz. Or perhaps in this case only do a cc. to Tomasz.
If you still Ont receive any response post back here.
Regards,
William Peters
www.amitools.com
Friday, September 24, 2004, 8:38:06 AM, you wrote:
C> Tomasz
C> I have been emailing support@xxxxxxxxxxxxx regarding ongoing problems
C> with Amibroker-MarketCast plugin but have not received ANY email
C> replies since Marcin replied to me on the 6th Sep. I hope there is
C> not a problem with my emails. All my friends are receiving them fine.
C> On 6 Sep, Marcin told me to use the "Force Backfill" option with
C> MarketCast plugin to fix my problem but my Mcast V 1.1.0 plugin only
C> supports "Connect" and "Shutdown". I replied to this on 6 Sep 04 to
C> support@xxxxxxxxxxxxxx Fault log 13493
C> Also, I recent the email on 9 Sep along with an additional problem
C> regardin eronious Low and Volume values on the chart (distorts the
C> scale making the chart useless) appearing in 1 minute bars that
C> neither exist in marketcast database nor amibroker quote editor. No
C> reply.
C> I have sent recent all emails on 23 Sep. Since the 9 Sep the number
C> of corrupted bars in AB has increased to the point where one third of
C> my portfolio stock charts are no longer useable in intraday mode. My
C> only workaround is to completely delete the Amibroker database. This
C> kills all of my trend lines etc.
C> And wait, there is more...3 stocks now result in AB consuming 100%
C> CPU usage for some reason. Deleting that stock or creating a new
C> database does not clear the problem. My guess is that there is a
C> corruption in the MarketCast data, though it appears fine when viewed
C> through the marketcast interface. Or alternatively the data being
C> supplied to Amibroker for those stocks has unexpected values which
C> Amibroker is not handling.
C> I downloaded the latest beta release yesterday but the problems are
C> still the same.
C> I hope to help Amibroker and MarketCast resolve the issue so I can
C> move onto learning all the wonderful features available in AB and get
C> it working to setup my new short term trading system. Fortunately I
C> have an EOD system that keeps the income flowing for now.
C> I can post the email extracts on this forum if you would like.
C> regards
C> Shawky
C> Check AmiBroker web page at:
C> http://www.amibroker.com/
C> Check group FAQ at:
C> http://groups.yahoo.com/group/amibroker/files/groupfaq.html
C> Yahoo! Groups Links
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