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[amibroker] No response from Amibroker Support



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Tomasz
I have been emailing support@xxxxxxxxxxxxx regarding ongoing problems 
with Amibroker-MarketCast plugin but have not received ANY email 
replies since Marcin replied to me on the 6th Sep. I hope there is 
not a problem with my emails. All my friends are receiving them fine.

On 6 Sep, Marcin told me to use the "Force Backfill" option with 
MarketCast plugin to fix my problem but my Mcast V 1.1.0 plugin only 
supports "Connect" and "Shutdown". I replied to this on 6 Sep 04 to 
support@xxxxxxxxxxxxxx Fault log 13493

Also, I recent the email on 9 Sep along with an additional problem 
regardin eronious Low and Volume values on the chart (distorts the 
scale making the chart useless) appearing in 1 minute bars that 
neither exist in marketcast database nor amibroker quote editor. No 
reply.

I have sent recent all emails on 23 Sep. Since the 9 Sep the number 
of corrupted bars in AB has increased to the point where one third of 
my portfolio stock charts are no longer useable in intraday mode. My 
only workaround is to completely delete the Amibroker database. This 
kills all of my trend lines etc.

And wait, there is more...3 stocks now result in AB consuming 100% 
CPU usage for some reason. Deleting that stock or creating a new 
database does not clear the problem. My guess is that there is a 
corruption in the MarketCast data, though it appears fine when viewed 
through the marketcast interface. Or alternatively the data being 
supplied to Amibroker for those stocks has unexpected values which 
Amibroker is not handling.

I downloaded the latest beta release yesterday but the problems are 
still the same.

I hope to help Amibroker and MarketCast resolve the issue so I can 
move onto learning all the wonderful features available in AB and get 
it working to setup my new short term trading system. Fortunately I 
have an EOD system that keeps the income flowing for now.

I can post the email extracts on this forum if you would like.

regards
Shawky




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