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Re: [RT] PATSYSTEMS PROBLEM



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FWIW, I use PATS on a separate machine. There was 
no insistence or indeed recommendation, but it does seem prudent. 
<BLOCKQUOTE 
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
  ----- Original Message ----- 
  <DIV 
  style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black">From: 
  <A title=salam@xxxxxxxxxxxxxxxxxxxxx 
  href="mailto:salam@xxxxxxxxxxxxxxxxxxxxx";>ASM 
  To: <A title=realtraders@xxxxxxxxxxxxxxx 
  href="mailto:realtraders@xxxxxxxxxxxxxxx";>realtraders@xxxxxxxxxxxxxxx 
  
  Sent: Wednesday, July 03, 2002 11:25 
  PM
  Subject: RE: [RT] PATSYSTEMS 
PROBLEM
  
  
  <FONT face=Verdana color=black 
  size=2><SPAN 
  style="FONT-SIZE: 11pt; COLOR: black; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">Ira,
  <FONT face=Verdana color=black 
  size=2><SPAN 
  style="FONT-SIZE: 11pt; COLOR: black; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana"> 
  <FONT face=Verdana color=black 
  size=2><SPAN 
  style="FONT-SIZE: 11pt; COLOR: black; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">Been 
  talking to Refco top tech people almost all afternoon.<SPAN 
  style="mso-spacerun: yes">  They in turn have been talking to 
  Patsystem tech people.  They are 
  hoping that it might just be a temporary router problem to their servers.<SPAN 
  style="mso-spacerun: yes">  I think not.<SPAN 
  style="mso-spacerun: yes">  They have been very courteous but I 
  have not even got anywhere with being able to download the demo.<SPAN 
  style="mso-spacerun: yes">  I guess Friday is another day.<SPAN 
  style="mso-spacerun: yes">  I take it I am not the only one having 
  problems migrating to Patsystems.  
  Any other ideas ?
  <FONT face=Verdana color=black 
  size=2><SPAN 
  style="FONT-SIZE: 11pt; COLOR: black; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana"> 
  <FONT face=Verdana color=black 
  size=2><SPAN 
  style="FONT-SIZE: 11pt; COLOR: black; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">Incidentally, 
  did your people insist/recommend you to run Patsystems on a separate pc as it 
  may interfere with your current data feed, or rather your current data feed 
  and Patsystems run together on one pc can cause 
  problems.
  <FONT face=Verdana color=black 
  size=2><SPAN 
  style="FONT-SIZE: 11pt; COLOR: black; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana"> 
  <FONT face=Verdana color=black 
  size=2><SPAN 
  style="FONT-SIZE: 11pt; COLOR: black; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">Regards.
  <FONT face=Verdana color=black 
  size=2><SPAN 
  style="FONT-SIZE: 11pt; COLOR: black; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana"> 
  <FONT face=Verdana color=black 
  size=2><SPAN 
  style="FONT-SIZE: 11pt; COLOR: black; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">ASM
  <FONT face=Verdana color=black 
  size=2><SPAN 
  style="FONT-SIZE: 11pt; COLOR: black; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana"> 
  <FONT face=Verdana color=black 
  size=2><SPAN 
  style="FONT-SIZE: 11pt; COLOR: black; mso-bidi-font-size: 12.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana"> 
  <FONT face=Arial color=#993366 
  size=2><SPAN 
  style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"> 
  <FONT face=Tahoma color=black 
  size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Tahoma">-----Original 
  Message-----From: Ira Tunik 
  [mailto:irat@xxxxxxxxx]Sent: 
  03 July 2002 23:13To: 
  realtraders@xxxxxxxxxxxxxxx<SPAN 
  style="FONT-WEIGHT: bold">Subject: Re: [RT] PATSYSTEMS 
  PROBLEM
  <SPAN 
  style="FONT-SIZE: 12pt"> 
  <FONT face=Verdana color=black 
  size=3>Haven't done business with 
  Refco in years, but in the past they were always quick to respond and remedy 
  any problem.  Have you tried calling their office, not the customer 
  service, and talk to some one in the know or with a little power?  Ira. 
  <SPAN 
  style="COLOR: black; FONT-FAMILY: 'Times New Roman'; mso-color-alt: windowtext">
  <FONT face="Times New Roman" color=black 
  size=3>ASM wrote: 
  <SPAN 
  style="COLOR: black; mso-color-alt: windowtext">
  <P class=MsoNormal 
  style="MARGIN-LEFT: 72pt; MARGIN-RIGHT: 36pt; mso-margin-top-alt: auto"><SPAN 
  class=EmailStyle21><SPAN 
  style="FONT-SIZE: 12pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana; mso-ansi-font-size: 12.0pt">Ira,<FONT 
  color=black><SPAN 
  style="COLOR: black; mso-color-alt: windowtext">
  <P class=MsoNormal 
  style="MARGIN-BOTTOM: 0pt; MARGIN-LEFT: 72pt; MARGIN-RIGHT: 36pt; mso-margin-top-alt: 0cm"><SPAN 
  class=EmailStyle21><SPAN 
  style="FONT-SIZE: 12pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana; mso-ansi-font-size: 12.0pt">Thanks 
  for your reply.The problem is even earlier than that.I basically cannot 
  connect to the Refco servers.I cannot be sure that the connection to the Refco 
  servers is only a temporary problem. But this inability to connect has 
  persisted for two days.Whatever the case, this can’t be very 
  reliable.Obviously something has to give 
  soon. <SPAN 
  style="COLOR: black"> <SPAN 
  style="COLOR: black; mso-color-alt: windowtext">
  <P class=MsoNormal 
  style="MARGIN-BOTTOM: 0pt; MARGIN-LEFT: 72pt; MARGIN-RIGHT: 36pt; mso-margin-top-alt: 0cm"><SPAN 
  class=EmailStyle21><SPAN 
  style="FONT-SIZE: 12pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana; mso-ansi-font-size: 12.0pt">Thanks. <FONT 
  color=black> <SPAN 
  style="COLOR: black; mso-color-alt: windowtext">
  <P class=MsoNormal 
  style="MARGIN-BOTTOM: 0pt; MARGIN-LEFT: 72pt; MARGIN-RIGHT: 36pt; mso-margin-top-alt: 0cm"><SPAN 
  class=EmailStyle21><SPAN 
  style="FONT-SIZE: 12pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana; mso-ansi-font-size: 12.0pt">ASM<FONT 
  color=black> <SPAN 
  style="COLOR: black; mso-color-alt: windowtext">
  <P class=MsoNormal 
  style="MARGIN-BOTTOM: 0pt; MARGIN-LEFT: 72pt; MARGIN-RIGHT: 36pt; mso-margin-top-alt: 0cm"><SPAN 
  class=EmailStyle21><SPAN 
  style="FONT-SIZE: 12pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana; mso-ansi-font-size: 12.0pt">Oops 
  apologise for the mega-enormous font size on my last email…musta gotten 
  carried away.<SPAN 
  style="COLOR: black"> <SPAN 
  style="COLOR: black; mso-color-alt: windowtext">
  <P class=MsoNormal 
  style="MARGIN-BOTTOM: 0pt; MARGIN-LEFT: 108pt; MARGIN-RIGHT: 36pt; mso-margin-top-alt: 0cm"><FONT 
  face=Tahoma color=black size=1><SPAN 
  style="FONT-SIZE: 7.5pt; COLOR: black; FONT-FAMILY: Tahoma">-----Original 
  Message-----<SPAN 
  style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Tahoma"> 
  <SPAN 
  style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt; COLOR: black; FONT-FAMILY: Tahoma">From:<FONT 
  face=Tahoma color=black size=1><SPAN 
  style="FONT-SIZE: 7.5pt; COLOR: black; FONT-FAMILY: Tahoma"> Ira Tunik [<A 
  href="mailto:irat@xxxxxxxxx";>mailto:irat@xxxxxxxxx]<FONT 
  face=Tahoma color=black size=2><SPAN 
  style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Tahoma"> 
  <SPAN 
  style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt; COLOR: black; FONT-FAMILY: Tahoma">Sent:<FONT 
  face=Tahoma color=black size=1><SPAN 
  style="FONT-SIZE: 7.5pt; COLOR: black; FONT-FAMILY: Tahoma"> 03 July 2002 
  18:44<SPAN 
  style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Tahoma"> 
  <SPAN 
  style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt; COLOR: black; FONT-FAMILY: Tahoma">To:<FONT 
  face=Tahoma color=black size=1><SPAN 
  style="FONT-SIZE: 7.5pt; COLOR: black; FONT-FAMILY: Tahoma"> 
  realtraders@xxxxxxxxxxxxxxx<FONT face=Tahoma color=black 
  size=2> 
  <SPAN 
  style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt; COLOR: black; FONT-FAMILY: Tahoma">Subject:<FONT 
  face=Tahoma color=black size=1><SPAN 
  style="FONT-SIZE: 7.5pt; COLOR: black; FONT-FAMILY: Tahoma"> Re: [RT] 
  PATSYSTEMS PROBLEM 
  <SPAN 
  style="COLOR: black; mso-color-alt: windowtext">
  <P class=MsoNormal 
  style="MARGIN-BOTTOM: 0pt; MARGIN-LEFT: 108pt; MARGIN-RIGHT: 36pt; mso-margin-top-alt: 0cm"><FONT 
  face=Verdana color=black size=3><SPAN 
  style="FONT-SIZE: 12pt; COLOR: black">If there is anything in 
  your setup that blocks Java and you will be unable to use the PATS 
  system.  with all the mascinations that MSFT is going through to void 
  Java, one of your programs might be the cause.  that is where I would 
  look first.  EI 5.5 should be OK.  I believe that it was IE 6.0 that 
  blocked Java.  <SPAN 
  style="COLOR: black; mso-color-alt: windowtext">
  <FONT face="Times New Roman" 
  color=black size=3>ASM 
  wrote:  <SPAN 
  style="COLOR: black; mso-color-alt: windowtext">
  <P class=MsoNormal 
  style="MARGIN-LEFT: 144pt; MARGIN-RIGHT: 72pt; mso-margin-top-alt: auto"><SPAN 
  class=EmailStyle20><SPAN 
  style="FONT-SIZE: 36pt; mso-bidi-font-size: 24.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">I 
  believe its common to get problems when downloading the Proptrader Demo.I am 
  having problems trying to dowload the 
  demo.<SPAN 
  style="COLOR: black"> <SPAN 
  style="COLOR: black; mso-color-alt: windowtext">
  <P class=MsoNormal 
  style="MARGIN-BOTTOM: 0pt; MARGIN-LEFT: 144pt; MARGIN-RIGHT: 72pt; mso-margin-top-alt: 0cm"><SPAN 
  class=EmailStyle20><SPAN 
  style="FONT-SIZE: 36pt; mso-bidi-font-size: 24.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">I 
  have tried to do a tracert to the Refco dns number, but it seems to halt at a 
  particular dns number.When doing a nslookup of that, the domain comes up as 
  non existent.<FONT 
  color=black> <SPAN 
  style="COLOR: black; mso-color-alt: windowtext">
  <P class=MsoNormal 
  style="MARGIN-BOTTOM: 0pt; MARGIN-LEFT: 144pt; MARGIN-RIGHT: 72pt; mso-margin-top-alt: 0cm"><SPAN 
  class=EmailStyle20><SPAN 
  style="FONT-SIZE: 36pt; mso-bidi-font-size: 24.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">Anybody 
  had anything similar ?<FONT 
  color=black> <SPAN 
  style="COLOR: black; mso-color-alt: windowtext">
  <P class=MsoNormal 
  style="MARGIN-BOTTOM: 0pt; MARGIN-LEFT: 144pt; MARGIN-RIGHT: 72pt; mso-margin-top-alt: 0cm"><SPAN 
  class=EmailStyle20><SPAN 
  style="FONT-SIZE: 36pt; mso-bidi-font-size: 24.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">I 
  am using Windows 2000.There is no firewall.I do have Microsoft Virtual Machine 
  for I.E.I am using I.E. 5.5.I am using a DSL Connection.The service provider 
  seems to be getting the same problem when he tries to ping the Refco dns 
  number.Refco running out of ideas 
  too.<SPAN 
  style="COLOR: black"> <SPAN 
  style="COLOR: black; mso-color-alt: windowtext">
  <P class=MsoNormal 
  style="MARGIN-BOTTOM: 0pt; MARGIN-LEFT: 144pt; MARGIN-RIGHT: 72pt; mso-margin-top-alt: 0cm"><SPAN 
  class=EmailStyle20><SPAN 
  style="FONT-SIZE: 36pt; mso-bidi-font-size: 24.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">Any 
  help appreciated.<FONT 
  color=black> <SPAN 
  style="COLOR: black; mso-color-alt: windowtext">
  <P class=MsoNormal 
  style="MARGIN-BOTTOM: 0pt; MARGIN-LEFT: 144pt; MARGIN-RIGHT: 72pt; mso-margin-top-alt: 0cm"><SPAN 
  class=EmailStyle20><SPAN 
  style="FONT-SIZE: 36pt; mso-bidi-font-size: 24.0pt; mso-ascii-font-family: Verdana; mso-hansi-font-family: Verdana">ASM<FONT 
  color=black> <SPAN 
  style="COLOR: black; mso-color-alt: windowtext">
  <FONT face="Times New Roman" 
  color=black size=3><SPAN 
  style="FONT-SIZE: 12pt; COLOR: black"><FONT 
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