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RE: [RT] PATSYSTEMS PROBLEM



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<font size=2 color=black
face=Verdana><span style='font-size:11.0pt;mso-bidi-font-size:12.0pt;
mso-ascii-font-family:Verdana;mso-hansi-font-family:Verdana;color:black'>Ira,

<font size=2 color=black
face=Verdana><span style='font-size:11.0pt;mso-bidi-font-size:12.0pt;
mso-ascii-font-family:Verdana;mso-hansi-font-family:Verdana;color:black'> 

<font size=2 color=black
face=Verdana><span style='font-size:11.0pt;mso-bidi-font-size:12.0pt;
mso-ascii-font-family:Verdana;mso-hansi-font-family:Verdana;color:black'>Been
talking to Refco top tech people almost all afternoon.<span
style="mso-spacerun: yes">  They in turn have been talking to
Patsystem tech people.  They are
hoping that it might just be a temporary router problem to their servers.<span
style="mso-spacerun: yes">  I think not.<span style="mso-spacerun:
yes">  They have been very courteous but I have not even got
anywhere with being able to download the demo.<span style="mso-spacerun:
yes">  I guess Friday is another day.<span style="mso-spacerun:
yes">  I take it I am not the only one having problems migrating to
Patsystems.  Any other ideas ?

<font size=2 color=black
face=Verdana><span style='font-size:11.0pt;mso-bidi-font-size:12.0pt;
mso-ascii-font-family:Verdana;mso-hansi-font-family:Verdana;color:black'> 

<font size=2 color=black
face=Verdana><span style='font-size:11.0pt;mso-bidi-font-size:12.0pt;
mso-ascii-font-family:Verdana;mso-hansi-font-family:Verdana;color:black'>Incidentally,
did your people insist/recommend you to run Patsystems on a separate pc as it
may interfere with your current data feed, or rather your current data feed and
Patsystems run together on one pc can cause problems.

<font size=2 color=black
face=Verdana><span style='font-size:11.0pt;mso-bidi-font-size:12.0pt;
mso-ascii-font-family:Verdana;mso-hansi-font-family:Verdana;color:black'> 

<font size=2 color=black
face=Verdana><span style='font-size:11.0pt;mso-bidi-font-size:12.0pt;
mso-ascii-font-family:Verdana;mso-hansi-font-family:Verdana;color:black'>Regards.

<font size=2 color=black
face=Verdana><span style='font-size:11.0pt;mso-bidi-font-size:12.0pt;
mso-ascii-font-family:Verdana;mso-hansi-font-family:Verdana;color:black'> 

<font size=2 color=black
face=Verdana><span style='font-size:11.0pt;mso-bidi-font-size:12.0pt;
mso-ascii-font-family:Verdana;mso-hansi-font-family:Verdana;color:black'>ASM

<font size=2 color=black
face=Verdana><span style='font-size:11.0pt;mso-bidi-font-size:12.0pt;
mso-ascii-font-family:Verdana;mso-hansi-font-family:Verdana;color:black'> 

<font size=2 color=black
face=Verdana><span style='font-size:11.0pt;mso-bidi-font-size:12.0pt;
mso-ascii-font-family:Verdana;mso-hansi-font-family:Verdana;color:black'> 

<font size=2 color="#993366"
face=Arial><span style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:
Arial'> 

<font size=2 color=black
face=Tahoma>-----Original
Message-----
From: Ira Tunik
[mailto:irat@xxxxxxxxx]
Sent: 03 July 2002 23:13
To: realtraders@xxxxxxxxxxxxxxx
Subject: Re: [RT] PATSYSTEMS
PROBLEM

<span
style='font-size:12.0pt'> 

<font size=3 color=black
face=Verdana>Haven't done business
with Refco in years, but in the past they were always quick to respond and
remedy any problem.  Have you tried calling their office, not the customer
service, and talk to some one in the know or with a little power?  Ira. <font
color=black face="Times New Roman"><span style='font-family:"Times New Roman";
color:black;mso-color-alt:windowtext'>

<span
style='font-size:12.0pt;color:black'>ASM wrote: <font
color=black>

<p class=MsoNormal style='margin-right:36.0pt;mso-margin-top-alt:auto;
margin-left:72.0pt'><font size=3 color=navy
face=Verdana><span style='font-size:12.0pt;mso-ansi-font-size:12.0pt;
mso-ascii-font-family:Verdana;mso-hansi-font-family:Verdana'>Ira,<span
style='color:black;mso-color-alt:windowtext'>

<p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:36.0pt;
margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt'><span
class=EmailStyle21><span
style='font-size:12.0pt;mso-ansi-font-size:12.0pt;mso-ascii-font-family:Verdana;
mso-hansi-font-family:Verdana'>Thanks for your reply.The problem is even
earlier than that.I basically cannot connect to the Refco servers.I cannot be
sure that the connection to the Refco servers is only a temporary
problem. But this inability to connect has persisted for two days.Whatever
the case, this can&#8217;t be very reliable.Obviously something has to give soon. <font
color=black> <span
style='color:black;mso-color-alt:windowtext'>

<p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:36.0pt;
margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt'><span
class=EmailStyle21><span
style='font-size:12.0pt;mso-ansi-font-size:12.0pt;mso-ascii-font-family:Verdana;
mso-hansi-font-family:Verdana'>Thanks. <font
color=black> <span
style='color:black;mso-color-alt:windowtext'>

<p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:36.0pt;
margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt'><span
class=EmailStyle21><span
style='font-size:12.0pt;mso-ansi-font-size:12.0pt;mso-ascii-font-family:Verdana;
mso-hansi-font-family:Verdana'>ASM<font
color=black> <span
style='color:black;mso-color-alt:windowtext'>

<p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:36.0pt;
margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt'><span
class=EmailStyle21><span
style='font-size:12.0pt;mso-ansi-font-size:12.0pt;mso-ascii-font-family:Verdana;
mso-hansi-font-family:Verdana'>Oops apologise for the mega-enormous font size
on my last email&#8230;musta gotten carried away.<font
color=black> <span
style='color:black;mso-color-alt:windowtext'>

<p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:36.0pt;
margin-bottom:0cm;margin-left:108.0pt;margin-bottom:.0001pt'><font size=1
color=black face=Tahoma><span style='font-size:7.5pt;font-family:Tahoma;
color:black'>-----Original Message-----<font
size=2 color=black face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
color:black'> 
<span style='font-size:
7.5pt;font-family:Tahoma;color:black;font-weight:bold'>From:<font
size=1 color=black face=Tahoma><span style='font-size:7.5pt;font-family:Tahoma;
color:black'> Ira Tunik [mailto:irat@xxxxxxxxx]<font
size=2 color=black face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
color:black'> 
<span style='font-size:
7.5pt;font-family:Tahoma;color:black;font-weight:bold'>Sent:<font
size=1 color=black face=Tahoma><span style='font-size:7.5pt;font-family:Tahoma;
color:black'> 03 July 2002 18:44<font size=2 color=black
face=Tahoma> 
<span style='font-size:
7.5pt;font-family:Tahoma;color:black;font-weight:bold'>To:<font
size=1 color=black face=Tahoma><span style='font-size:7.5pt;font-family:Tahoma;
color:black'> realtraders@xxxxxxxxxxxxxxx<font size=2
color=black face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
color:black'> 
<span style='font-size:
7.5pt;font-family:Tahoma;color:black;font-weight:bold'>Subject:<font
size=1 color=black face=Tahoma><span style='font-size:7.5pt;font-family:Tahoma;
color:black'> Re: [RT] PATSYSTEMS PROBLEM<span
style='color:black'> <span style='color:black;
mso-color-alt:windowtext'>

<p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:36.0pt;
margin-bottom:0cm;margin-left:108.0pt;margin-bottom:.0001pt'><font size=3
color=black face=Verdana>If
there is anything in your setup that blocks Java and you will be unable to use
the PATS system.  with all the mascinations that MSFT is going through to
void Java, one of your programs might be the cause.  that is where I would
look first.  EI 5.5 should be OK.  I believe that it was IE 6.0 that
blocked Java.  <span
style='color:black;mso-color-alt:windowtext'>

<font size=3 color=black
face="Times New Roman">ASM wrote: 


<p class=MsoNormal style='margin-right:72.0pt;mso-margin-top-alt:auto;
margin-left:144.0pt'><span style='font-size:
36.0pt;mso-bidi-font-size:24.0pt;mso-ascii-font-family:Verdana;mso-hansi-font-family:
Verdana'>I believe its common to get problems when downloading the Proptrader
Demo.I am having problems trying to dowload the demo.<font
color=black> <span
style='color:black;mso-color-alt:windowtext'>

<p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:72.0pt;
margin-bottom:0cm;margin-left:144.0pt;margin-bottom:.0001pt'><span
class=EmailStyle20><span
style='font-size:36.0pt;mso-bidi-font-size:24.0pt;mso-ascii-font-family:Verdana;
mso-hansi-font-family:Verdana'>I have tried to do a tracert to the Refco dns
number, but it seems to halt at a particular dns number.When doing a nslookup
of that, the domain comes up as non existent.<font
color=black> <span
style='color:black;mso-color-alt:windowtext'>

<p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:72.0pt;
margin-bottom:0cm;margin-left:144.0pt;margin-bottom:.0001pt'><span
class=EmailStyle20><span
style='font-size:36.0pt;mso-bidi-font-size:24.0pt;mso-ascii-font-family:Verdana;
mso-hansi-font-family:Verdana'>Anybody had anything similar ?<font
color=black> <span
style='color:black;mso-color-alt:windowtext'>

<p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:72.0pt;
margin-bottom:0cm;margin-left:144.0pt;margin-bottom:.0001pt'><span
class=EmailStyle20><span
style='font-size:36.0pt;mso-bidi-font-size:24.0pt;mso-ascii-font-family:Verdana;
mso-hansi-font-family:Verdana'>I am using Windows 2000.There is no firewall.I
do have Microsoft Virtual Machine for I.E.I am using I.E. 5.5.I am using a DSL
Connection.The service provider seems to be getting the same problem when he
tries to ping the Refco dns number.Refco running out of ideas too.<font
color=black> <span
style='color:black;mso-color-alt:windowtext'>

<p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:72.0pt;
margin-bottom:0cm;margin-left:144.0pt;margin-bottom:.0001pt'><span
class=EmailStyle20><span
style='font-size:36.0pt;mso-bidi-font-size:24.0pt;mso-ascii-font-family:Verdana;
mso-hansi-font-family:Verdana'>Any help appreciated.<font
color=black> <span
style='color:black;mso-color-alt:windowtext'>

<p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:72.0pt;
margin-bottom:0cm;margin-left:144.0pt;margin-bottom:.0001pt'><span
class=EmailStyle20><span
style='font-size:36.0pt;mso-bidi-font-size:24.0pt;mso-ascii-font-family:Verdana;
mso-hansi-font-family:Verdana'>ASM<font
color=black> <span
style='color:black;mso-color-alt:windowtext'>

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face="Times New Roman">

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