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at 4:08 my DTN seems good, and close to PATS,
course I run EW and using only 5% or so of processor.
It must just be a TS thing,
Sorry to hear about your problem.
Don
----- Original Message -----
From: "James Alvis" <alvishsd@xxxxxxxxxxxxx>
To: <realtraders@xxxxxxxxxxxxxxx>
Sent: Monday, October 22, 2001 3:37 PM
Subject: [RT] Fw: Problems - DTN -TS2000i
>
> -
> Subject: Re: Problems - DTN -TS2000i
>
>
> >
> > Talked to DTN tech support. Apparently, they made software changes over
> the
> > weekend that allow other software to correct bad ticks on the fly and
> these
> > changes have screwed up TS - a least some symbols, including e-minis (
my
> > DTN quotes running 5 to 10 sec. behind PATS- usually even.) Omega was
> > supposedly given 30 days notice of the prospective changes by DTN and
did
> > not respond that they would be unable to accommodate them - so DTN put
> them
> > in place. The tech supervisor said DTN would never have made the
changes
> if
> > they had known it would cause problems. DTN engineering did not want to
> > roll back the changes during the day but I urged a roll back overnight
> > until such changes can be functional. They said they would call me
back.
> I
> > suggest you call and request a roll back overnight. As I explained, if
I
> > don't have a working data feed, I cannot continue as a DTN customer -
> simple
> > as that.
> >
> > Regards,
> > Jim Alvis
> >
> > ----- Original Message -----
> > From: "Alfred Morrissette" <am@xxxxxxxxxxxxxx>
> > To: "James Alvis" <alvishsd@xxxxxxxxxxxxx>
> > Sent: Monday, October 22, 2001 2:26 PM
> > Subject: DTN 2000i
> >
> >
> > > Hi Jim..
> > >
> > > I have been having problems with DTN/2000i this morning. My hour glass
> > > keeps flashing on and of and things are not running well. So far
neither
> > > DTN or TS have been any help.
> > > Evidently DTN sent out some conversion codes this weekend that fouled
> > > things up.
> > >
> > > Are you familiar with this and have you been able to solve the
problem,
> > > if you also experienced it?
> > >
> > > Thanks
> > > Hope you have the time...
> > >
> > > Alfred Morrissette
> >
>
>
>
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