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The symptom that the TS/DTN users experienced today is the same as the
TS/esignal users did and that is the cpu useage in the TaskManager(w2000)
jumping to high percentages. Some maxed out at 100%. My dually normally
ran 5 to 10% but today ran 50% to 90%. Closing the ES workspace dropped the
useage back to 3%. One trader changed the classification of the ES from
futures to stock and he said the cpu useage was normal and volume was stored
for the ES. What implications are there to changing the classification. I
guess the auto add and expire futures would not function. Anything else?
bobr
----- Original Message -----
From: "James Alvis" <alvishsd@xxxxxxxxxxxxx>
To: <realtraders@xxxxxxxxxxxxxxx>
Sent: Monday, October 22, 2001 12:37 PM
Subject: [RT] Fw: Problems - DTN -TS2000i
>
> -
> Subject: Re: Problems - DTN -TS2000i
>
>
> >
> > Talked to DTN tech support. Apparently, they made software changes over
> the
> > weekend that allow other software to correct bad ticks on the fly and
> these
> > changes have screwed up TS - a least some symbols, including e-minis (
my
> > DTN quotes running 5 to 10 sec. behind PATS- usually even.) Omega was
> > supposedly given 30 days notice of the prospective changes by DTN and
did
> > not respond that they would be unable to accommodate them - so DTN put
> them
> > in place. The tech supervisor said DTN would never have made the
changes
> if
> > they had known it would cause problems. DTN engineering did not want to
> > roll back the changes during the day but I urged a roll back overnight
> > until such changes can be functional. They said they would call me
back.
> I
> > suggest you call and request a roll back overnight. As I explained, if
I
> > don't have a working data feed, I cannot continue as a DTN customer -
> simple
> > as that.
> >
> > Regards,
> > Jim Alvis
> >
> > ----- Original Message -----
> > From: "Alfred Morrissette" <am@xxxxxxxxxxxxxx>
> > To: "James Alvis" <alvishsd@xxxxxxxxxxxxx>
> > Sent: Monday, October 22, 2001 2:26 PM
> > Subject: DTN 2000i
> >
> >
> > > Hi Jim..
> > >
> > > I have been having problems with DTN/2000i this morning. My hour glass
> > > keeps flashing on and of and things are not running well. So far
neither
> > > DTN or TS have been any help.
> > > Evidently DTN sent out some conversion codes this weekend that fouled
> > > things up.
> > >
> > > Are you familiar with this and have you been able to solve the
problem,
> > > if you also experienced it?
> > >
> > > Thanks
> > > Hope you have the time...
> > >
> > > Alfred Morrissette
> >
>
>
>
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>
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