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I had similar experiences last time I ran with PCQuote Hyperfeed ->
Tradestation 2000i.
So I gave up. (Also gave up on Quote.com too, some time ago)
I run eSignal. So far it seems to be the best internet-delivered feed. Yes,
there are some trade offs here and there (who doesn't have those) but for
the symbols I depend on (including CME), its very solid.
Michael
At 08:53 PM 4/16/2001 +0000, Bill Pigg wrote:
>1. you need to download a program like PingPlotter and track your
>feed.
>
>2. You need to call Tech support at 888/727-8683 and complain every
> time it happens. The tech that answers will be unaware of the
> problem, but needs to make note and report. I think I have been
> the lone voice on this and nothing seems to be improving.
>
>3. Head of Tech support is Stephen Green --> SGreen@xxxxxxxxxxx
> President of Hyperfeed is Jim Porter --> JPorter@xxxxxxxxxxx
> Let them both know how you feel.
>
>4. If it doesn't improve, switch to another quote company and let
> PCQuote/Hyperfeed know why.
______________________________________________
Michael Watkins
Chief Technical Officer
watkins@xxxxxxxxxxxxxxxxxxxxxxxxx
http://IntelligentSpeculator.com
Technical Tools and Trading Strategies for the Active Investor
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