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I've been trading futures electronically for 3+ years now and there is no
way I would trade through a phone broker. My experience with IB several
years ago was low costs, poor support service, and great execution. At the
time they offered no phone backup so I used my primary LFG account for
emergency offset. Since then they offer phone backup for $30 per phone
order, however I have trouble believing that they have full staffing for an
outage. I pay LFG considerably more but the phone desk is always there,
always answers quickly, and is always responsive when I have an internet
outage or order system problem. Electronic end-to-end orders (e.g. Globex
and ACE) are cheap to handle and warrant the low commissions which IB
charges. From my perspective, what IB lacks is the infrastructure and
associated higher commissions ... another few bucks per trade would quite
likely support that infrastructure. Without that infrastructure, there is no
way a broker will get my business ... trading is hard enough work and the
additional risk and worry is not worth saving a few bucks. Not a plug for
LFG's long in the tooth LeoWeb software but the support sure is first rate.
Earl
----- Original Message -----
From: "Tom Alexander" <gta3@xxxxxxxxxxxxxxxx>
To: <realtraders@xxxxxxxxxxxxxxx>
Sent: Wednesday, February 28, 2001 11:50 AM
Subject: Re: AW: [RT] 1950's No reply
> I can not say enough negative things about IB support. I used them very
> early on and they could have cared less about their customer's needs. It
had
> nothing to do with the size of my account which was considerably larger
than
> their average account. I know many others who had the same experience.
>
> Their rates are low. I suspect this is an attempt to "pre-empt" their
> growing competition. If you get stuck in a trade and have no way to get
out
> those low commission rates become quite expensive. IB is no longer the
only
> game in town. I suggest exploring alternatives.
>
> I wouldn't trade ANY electronic system without reliable backup.
>
> Regards,
>
> Tom Alexander
>
> ----- Original Message -----
> From: Phil Schuch <lists@xxxxxxxxx>
> To: <realtraders@xxxxxxxxxxxxxxx>
> Sent: Wednesday, February 28, 2001 1:28 PM
> Subject: AW: AW: [RT] 1950's No reply
>
>
> > I just refer to your own mail. The contents is not much better than in
my
> > statement.
> >
> > The IB prices are not low, they are more than common. Their customer
> support
> > is equal to the account of the customer. Unfortunately it is everywhere
> the
> > same in any kind of business.
> >
> > Trading with IB: There are sometimes problems if there are orders (buy
and
> > sell) bellow the market limit-down price. That means, sometimes orders
> gets
> > canceled/ or rejected if the market is trading at the limit down. Buy
> orders
> > under limit down price are getting rejected under certain conditions.
It
> > depends on the exchange. As exemple it can happen that market orders can
> not
> > get executed (at CME) because of Globex limitations. If you want to be
> sure
> > to get a fill at any time you need to send limit orders bellow or above
> the
> > market (CME).
> >
> > However; we could fill many posts with such specific habbits. Using
other
> > execution networks there are similar things you need to know.
> >
> > Regards
> > Phil
> >
> >
> >
> > -----Ursprungliche Nachricht-----
> > Von: Timothy Morge [mailto:tmorge@xxxxxxxxxxxxxxx]
> > Gesendet: Wednesday, February 28, 2001 7:14 PM
> > An: realtraders@xxxxxxxxxxxxxxx
> > Betreff: Re: AW: [RT] 1950's No reply
> >
> >
> > Thanks for your kind words!
> >
> > That's often been said of me.
> >
> > Perhaps you could have included something helpful in your post, as
> > in...explaining why he is having problems? Or did you just want to lurk
> and
> > take another pot shot when someone else had something to say that you
> > didn't like?
> >
> > And I STILL wish you happy trading and a profitable week.
> >
> > Best,
> >
> > Tim Morge
> >
> >
> > At 07:08 PM 2/28/01 +0100, you wrote:
> > >You don't know what you are speaking about.
> > >
> > >Regds
> > >
> > >
> > >
> > >Von: Timothy Morge [mailto:tmorge@xxxxxxxxxxxxxxx]
> > >Gesendet: Wednesday, February 28, 2001 5:47 PM
> > >An: realtraders@xxxxxxxxxxxxxxx
> > >Betreff: Re: [RT] 1950's No reply
> > >
> > >
> > >I'd say you are seeing why their prices are so low...little customer
> > >service in the way of live people to handle your calls. I hope you
don't
> > >have an out trade on a stop in these markets.
> > >
> > >I wish you nothing but quick fills and profits.
> > >
> > >Tim Morge
> > >
> > >
> > >To unsubscribe from this group, send an email to:
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> > >
> > >
> > >
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http://docs.yahoo.com/info/terms/
> >
> >
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> >
> >
> >
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http://docs.yahoo.com/info/terms/
> >
> >
> >
> > To unsubscribe from this group, send an email to:
> > realtraders-unsubscribe@xxxxxxxxxxxxxxx
> >
> >
> >
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http://docs.yahoo.com/info/terms/
> >
> >
>
>
> To unsubscribe from this group, send an email to:
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>
>
>
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>
>
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