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Been a DBC (Signal via internet) customer, done that! For what you want
my highest recommendation would go to Ensign/DTN via satellite. Next
best recommendation to quote.com QCharts via internet.
Earl
----- Original Message -----
From: "nwinski" <nwinski@xxxxxxxxxxxxxxx>
To: <eadamy@xxxxxxxxxx>; <realtraders@xxxxxxxxxxxxxxx>;
<DBCTECH@xxxxxxx>
Sent: Tuesday, January 04, 2000 2:13 PM
Subject: Re: [RT] Re: Y2KDT3UA - DBC - Signal
>
>
> Earl Adamy wrote:
>
> > No Y2K bugs is a myth! Monday morning the CME live feed and
Quote.com
> > were both showing problems with their feeds. When I got back late
last
> > evening and ran my downloads from Pinnacle and CSI UA, AGet charts
were
> > all screwed up - no January bars and all charts in Training mode. I
> > downloaded a patch for AGet and the charts were ok. I assume
therefore
> > that the CSI UA data was ok.
> >
> > Earl & All,
>
> Anyone have Signal via cable? DBC (Signal) apparently knew
about a
> Y2K bug in their software
> (ROS) six months ago, based on the date on the download fix at their
> website, but didn't tell any of their customers (like me) until
Monday, Jan
> 3. That meant that 20,000 people or more were all trying to call DBC
on
> Monday to get help not knowing why their "Password Expired". I tried
to call
> all day and finally get through to a taped message in the evening.
Finally,
> a recorded message comes on with directions on how to fix this
problem. In
> the middle of the instructions, another recorded voice INTERRUPTS to
say,
> "due to an unusually large call volume, your wait may be longer than
> normal...yada yada yada" This happened repeatdly. I could have
killed!!!
> <G> In fact, at that point, I was literally screaming at the voices
coming
> from my speaker-phone! My seven year old son, almost fell off his
chair
> from laughing at the situation.
>
> Anyway, I found out that the flawed ROS doesn't recognize 2000,
so it
> won't recognize my password. My box reads, "Password Expired", so no
> quotes. But wait! You think that all of that is an incredible amount
of
> incompetence and mismanagement? That's not all! The directions DBC
gives
> for the download do not correspond to what actually occurs. I must now
wait
> for them to send me a floppy disk, which means best case is that DBC
will
> Fedex a disk to me by Wednesday. I can only hope that the directions
they
> send with the disk are better than what they provided at the website.
OY
> VEY!!!
> I have been a customer with this entity or one of its predecessors
since
> 1984. I was one of their first Quotrek customers in Chicago when they
were
> Dataspeek - Quotrek and just starting. However, if they don't do
something
> to fix this problem fast AND compensate me for the hassle and lack of
> service, I will be shopping for an alternative quote service. If you
have
> any suggestions, I only need a delayed quote service, as I very seldom
day
> trade. I have been paying DBC $80 per month for all markets. .
>
> Exasperatedly,
>
> Norman Winski
>
> >
> >
> > ----- Original Message -----
> > From: "Stig O" <olausson@xxxxxxxxxx>
> > To: <realtraders@xxxxxxxxxxxxxxx>
> > Sent: Tuesday, January 04, 2000 12:04 AM
> > Subject: [RT] Y2KDT3UA
> >
> > Anybody having Y2K problems with DT3 or UA (Unfair Advantage)?
> >
> > S&P data shows up as Jan 3 1900 in DT3 (Not in Adv Get for instance)
and
> > I have not received any precious metals data from UA.
> > Does anybody know if it's COMEX or UA or I who has a problem?
> >
> > Regards
> > Stig
>
>
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